Evidence map›Paper›PMID 37004029›Full record

ArticleBMC nursing2023

Experiences of oncology healthcare personnel in international medical service quality: a phenomenological study.

Chi-Chun Lai, Shih-Ying Chen, Hsien-Wei Chen, Hsueh-Yu Li, Hsiang-Hao Hsu, Li-Chin Chen, Woung-Ru Tang

Open access · goldAbstract read
In one paragraph

Article in BMC nursing, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
3.9field-weighted citation impact, top 7% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed, 9 citations in OpenAlex.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 4 institutions in 1 country.

Chi-Chun Lai *Department of Ophthalmology, Chang Gung Memorial Hospital, Keelung, Taiwan.
Shih-Ying Chen *School of Nursing, College of Medicine, Chang Gung University, No.259, Wenhua 1st Rd., Guishan Dist, Taoyuan, 33302, Taiwan.
Hsien-Wei ChenInternational Medical Center, Chang Gung Memorial Hospital, Linkou, Taiwan.
Hsueh-Yu LiInternational Medical Center, Chang Gung Memorial Hospital, Linkou, Taiwan.
Hsiang-Hao HsuInternational Medical Center, Chang Gung Memorial Hospital, Linkou, Taiwan.
Li-Chin ChenDepartment of Nursing, New Taipei Municipal Tucheng Hospital, New Taipei City, Taiwan.
Woung-Ru TangDepartment of Ophthalmology, Chang Gung Memorial Hospital, Keelung, Taiwan. wtang@mail.cgu.edu.tw.
Chang Gung Memorial Hospital · TWKeelung Chang Gung Memorial Hospital · TWChang Gung University · TWTaipei City Hospital · TW

Funding

Chang Gung Memorial Hospital CMRPD1H0701Chang Gung University BMRP815
6 · The paper itself

Abstract

backgroundWith the globalization of medical services on the rise, Asia has ascended to a destination of choice for its high-quality medical services at very reasonable rates. Monitoring the quality of the international medical industry is vital to maintain service demand. The experiences of healthcare personnel (HCP) involved in international medical services (IMS) regarding the provision of services to international cancer patients have not yet been discussed. This study aimed to explore oncology HCP experiences of IMS quality in caring for international cancer patients in Taiwan.

methodsDescriptive phenomenological method and were analyzed through Colaizzi's seven-step approach. In this study, 19 respondents were collected data by using in-depth semi-structured interviews. An average interview lasted approximately 45 min.

resultsFour major themes were identified from the interviews: patient selection, psycho-oncology care, predicaments, and promoting suggestions. Additionally, thirteen subthemes emerged, including necessary selection of patients, reasons for unwillingness to enroll international patients, helpless patients, emotional distress, care with warmth, insufficient manpower, an unfair reward mechanism, poor hardware equipment, the predicaments of oncology care, various publicity strategies, one-on-one service model, design of a designated area, and reasonable benefit distribution.

conclusionsThis study explored oncology HCP experiences of IMS quality in caring for international cancer patients, with implications for hospitals in developing high-quality IMS. Due to the fact that IMS is a global trend, HCPs, administrators, and policy-makers are advised to improve the quality of IMS in the oncology department, which has been the least studied field in IMS quality.

Indexed as

Hospital oncology serviceInternational medical servicesMedical tourismQualitative researchQuality of health care

Identifiers

PMID37004029
PMCPMC10064582
OpenAlexW4362465549

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.