ArticleBMC health services research2023
Video consultation in general practice: a scoping review on use, experiences, and clinical decisions.
Article in BMC health services research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 4 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
29 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- General practitioners' experience about synchronous teleconsultation in primary care: a mixed-method systematic review.BMC primary care · 2025Pooled it
- Psychological Factors That Contribute to the Use of Video Consultations in Health Care: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Online video versus face-to-face patient-surgeon consultation: a systematic review.Surgical endoscopy · 2024Pooled it
- The impact of eHealth use on general practice workload in the pre-COVID-19 era: a systematic review.BMC health services research · 2024Pooled it
- Attitudes Toward Video Consultations From the Perspective of Physicians and Psychotherapists in German Outpatient Care After the COVID-19 Pandemic: Survey Study.Journal of medical Internet research · 2026Article
- Information exchange or discussion? A qualitative study on cross-sectoral collaboration between social security service and healthcare service for patients with chronic fatigue.BMC health services research · 2025Article
- GPs' use of video and telephone consultation: implications for physical activity promotion for older adults. A mixed-methods study.BJGP open · 2025Article
- Association between video consultation use and general practitioner and practice characteristics: a cross-sectional survey in Denmark.BJGP open · 2025Article
- How Could Artificial Intelligence Change the Doctor-Patient Relationship? A Medical Ethics Perspective.Healthcare (Basel, Switzerland) · 2025Review
- The obscured face in video consultations. A Levinasian analysis.Medicine, health care, and philosophy · 2025Article
- Trends in the use of video consultation in general practice during COVID-19: impact of practice and country characteristics based on the international, cross-sectional PRICOV-19 study.BMC primary care · 2025Article
- Inhibiting and Promoting Factors for the Use of Video Consultations Among Individuals Covered by Statutory Health Insurance in German Outpatient Care: Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Piloting an In Situ Training Program in Video Consultations in a Gynaecological Outpatient Clinic at a University Hospital: A Qualitative Study of the Healthcare Professionals' Perspectives.Healthcare (Basel, Switzerland) · 2025Article
- The Dynamics of Doctor-Patient Communication During Remote Consultations: Qualitative Study Among Norwegian Contract General Practitioners.Journal of medical Internet research · 2025Article
- Factors Associated With the Availability of Virtual Consultations in Primary Care Across 20 Countries: Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Patient Adoption of Digital Use Cases in Family Medicine and a Nuanced Implementation Approach for Family Doctors: Quantitative Web-Based Survey Study.JMIR formative research · 2025Article
- Parental Perceptions Toward Using Online Video Consultations With Pediatricians: Insights, Barriers, and Pathways to Equitable Adoption.International journal of telemedicine and applications · 2025Article
- Article
- Reasons for encounter in video contacts at a Danish out-of-hours primary care service: a questionnaire study.BMJ open · 2024Article
- Development of a Video Consultation Patient-Satisfaction Questionnaire (vCare-PSQ): A Cross-Sectional Explorative Study.JMIR formative research · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe coronavirus disease 2019 pandemic forced healthcare workers to use alternative consultation approaches. In general practice, the use of video consultations (VCs) increased manyfold as countries were locked down. This scoping review aimed to summarize scientific knowledge concerning the use of VC in general practice and focused on (1) the utilization of VC in general practice, (2) the experiences of the users of VC in general practice, and (3) how VC affected the clinical decision-making of general practitioners (GPs).
methodsA scoping review was conducted in accordance with the methodology of Joanna Briggs Institute. Review questions were formulated to match each focus area. A three-step search strategy was employed to search scientific and gray literature sources. MEDLINE, Embase, Scopus, OpenGrey, Google Scholar, and ClinicalTrials.gov were searched from 2010 to March 11
resultsOverall, 13 studies were included after screening 3,624 studies. Most patients were satisfied with VCs. VCs were most suitable for simpler issues, often shorter than face-to-face consultations, and were more likely to be used by younger patients. GPs enjoyed the flexibility and shorter duration of VCs; however, they felt an unsatisfactory deterioration in the GP-patient relationship. Despite the loss of clinical examination, diagnostic assessment was mostly successful, with little fear of missing serious illness. Prior clinical experience and a preexisting relationship with the patient were important factors for successful assessment via VC.
conclusionsBoth GPs and patients can be satisfied with VC in general practice in specific contexts, and adequate clinical decision-making is possible. However, disadvantages such as a diminishing GP-patient relationship have been highlighted, and the use of VC in non-pandemic settings is limited. The role of VC in the future of general practice remains unclear, and further research is needed on the long-term adoption of VC in general practice.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.