Evidence map›Paper›PMID 36981454›Full record

ReviewHealthcare (Basel, Switzerland)2023

Measuring Patient Experience and Patient Satisfaction-How Are We Doing It and Why Does It Matter? A Comparison of European and U.S. American Approaches.

Anna Lena Friedel, Sonja Siegel, Cedric Fabian Kirstein, Monja Gerigk, Ulrike Bingel, Anke Diehl, Oliver Steidle, Steffen Haupeltshofer, Bernhard Andermahr, Witold Chmielewski and 1 more

Full text readReview
In one paragraph

Review in Healthcare (Basel, Switzerland), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 67 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
67citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

67 citing papers in PubMed, 3 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Pooled it
  4. Trial
  5. Trial
  6. Trial
  7. Article
  8. Article
  9. Article
  10. Article
  11. Article
  12. Article
  13. Article
  14. Article
  15. Article
  16. [Patient experience as the key to patient-centred healthcare].Bundesgesundheitsblatt, Gesundheitsforschung, Gesundheitsschutz · 2026
    Article
  17. Article
  18. Article
  19. Article
  20. Article

7 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Anna Lena FriedelDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.ORCID 0000-0001-8281-4398
Sonja SiegelDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Cedric Fabian KirsteinDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Monja GerigkInstitute for Patient Experience, University Hospital Essen, University of Duisburg-Essen, Hohlweg 8, 45147 Essen, Germany.ORCID 0009-0008-2262-6158
Ulrike BingelDepartment of Neurology, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Anke DiehlDigital Transformation Unit, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Oliver SteidleClinical Quality and Risk Management, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.ORCID 0009-0003-9180-8741
Steffen HaupeltshoferDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Bernhard AndermahrDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Witold ChmielewskiDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.
Ilonka Kreitschmann-AndermahrDepartment of Neurosurgery and Spine Surgery, Center for Translational Neuro- and Behavioural Sciences, University Hospital Essen, University of Duisburg-Essen, Hufelandstr. 55, 45147 Essen, Germany.ORCID 0000-0002-6389-0261

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

(1)

Indexed as

Germanyhospital characteristicspatient experiencepatient satisfactionScandinaviasocial mediasociodemographic characteristicssurveyUKUSA

Identifiers

PMID36981454
PMCPMC10048416

What OpenQuestion holds

Textfull text, public
LicenceCC BY
reference markers read1
measurements read3
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.