Evidence map›Paper›PMID 36927138›Full record

ArticleInquiry : a journal of medical care organization, provision and financing

Perspectives of Frequent Users of Emergency Departments on a Case Management Intervention: A Qualitative Study.

Luana Schaad, Madison Graells, Miriam Kasztura, Elodie Schmutz, Joanna Moullin, Olivier Hugli, Jean-Bernard Daeppen, Julia Ambrosetti, Julien Ombelli, Michel Golay and 3 more

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In one paragraph

Article in Inquiry : a journal of medical care organization, provision and financing. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Trial
  2. Article
  3. Article
  4. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors.

Luana SchaadDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.ORCID 0000-0002-5275-3990
Madison GraellsDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.
Miriam KaszturaDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.
Elodie SchmutzDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.
Joanna MoullinCurtin University, Perth, Western Australia, Australia.
Olivier HugliDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.ORCID 0000-0003-2312-1625
Jean-Bernard DaeppenDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.
Julia AmbrosettiGeneva University Hospital, Genève, Switzerland.
Julien OmbelliNorth Vaud Hospital Group, Yverdon-les-Bains, Switzerland.
Michel GolayBroye Intercantonal Hospital, Payerne, Switzerland.
Vincent RibordyFribourg Hospital, Fribourg, Switzerland.
Véronique S GrazioliDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.
Patrick BodenmannDepartment of Vulnerabilities and Social Medicine, Center for Primary Care and Public Health, Chair of Medicine for Vulnerable Populations, Lausanne University, Switzerland.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundEffective management of frequent users of emergency departments (FUED) remains challenging. Case management (CM) has shown to improve patient quality of life while reducing ED visits and associated costs. However, little data is available on FUED's perception of CM outside of North America to further improve CM implementation.

objectivesExplore the FUED's perspectives about CM in Switzerland. DESIGN, SETTING &

participantsSemi-structured qualitative interviews eliciting FUED's experiences of CM were conducted among 20 participants (75% female; mean age = 40.6, SD = 12.8) across 6 hospital ED. OUTCOMES MEASURES & ANALYSIS: Inductive content analysis. MAIN

resultsMost participants were satisfied with the CM program. In particular, FUEDs identified the working relationship with the case manager (cm) as key for positive outcomes, and also valued the holistic evaluation of their needs and resources. Overall, patients reported increased motivation and health literacy, as well as facilitated interactions within the healthcare system. Conversely, a small number of participants reported negative views on CM (

Indexed as

Case ManagementCOVID-19AdultDelivery of Health CareEmergency Service, HospitalFemaleHumansMaleQuality of Lifecase managementemergency departmentfrequent users of emergency departmentsqualitative

Identifiers

PMID36927138
PMCPMC10026145

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.