ArticleInternational journal of hospitality management2021
Career optimism of culturally and linguistically diverse hotel workers in the pandemic age.
Article in International journal of hospitality management, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 30 citations in OpenAlex.
- Experiences from the international frontlines: An exploration of the perceptions of airport employees during the COVID-19 pandemic.Journal of air transport management · 2023Article
- Exploring hospitality workers' career choices in the wake of COVID-19: Insights from a phenomenological inquiry.International journal of hospitality management · 2023Article
- Preference for utilitarian or hedonic value options during a pandemic crisis: The moderation effects of childhood socioeconomic status and sensation-seeking.International journal of hospitality management · 2023Article
- Present and prospective research themes for tourism and hospitality education post-COVID19: A bibliometric analysis.Journal of hospitality, leisure, sport & tourism education · 2022Article
- Crisis management research (1985-2020) in the hospitality and tourism industry: A review and research agenda.Tourism management · 2021Review
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Authors and funding
4 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The impact of COVID-19 on workers in accommodation and food services-which account for a large proportion of the hospitality sector-is severe, with more than one third of these workers losing their jobs. Against this backdrop, there is heightened interest in the concept of career optimism, yet a dearth of empirical research. Our study addresses this gap by investigating the factors that influence the career optimism of culturally and linguistically diverse (CALD) hotel workers. Using a qualitative study, we found a temporal facet of career optimism for CALD workers, and developed a model to show the individual and contextual factors that enabled and inhibited the career optimism of this group. We thus advance hospitality literature on the careers of CALD workers in hotels and offer practical implications to help CALD hospitality workers stay vocationally optimistic during crisis events such as COVID-19.
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Registered trials
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