ArticleInternational journal of hospitality management2021
Shattered but smiling: Human resource management and the wellbeing of hotel employees during COVID-19.
Article in International journal of hospitality management, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers.
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Who cites it
19 citing papers in PubMed.
- Navigating the digital era: The impact of digitalization and work-life harmony on well-being among solo self-employed individuals.PloS one · 2026Article
- The mediating role of job burnout in the relationship between career plateau and turnover intention among nurses.Scientific reports · 2025Article
- The effect of hotel employee resilience during COVID-19: The moderation role of perceived risk and challenge stressors.Tourism management perspectives · 2023Article
- The role of capital structure management in maintaining the financial stability of hotel firms during the pandemic-A global investigation.International journal of hospitality management · 2023Article
- Workplace wellbeing among health care workers providing HIV services in primary care in Johannesburg: a mixed methods study.Frontiers in public health · 2023Article
- Difficult Times, Difficult Decisions: Examining the Impact of Perceived Crisis Response Strategies During COVID-19.Journal of business and psychology · 2022Article
- How to improve the problem of hotel manpower shortage in the COVID-19 epidemic environment? Exploring the effectiveness of the hotel practice training system.Environmental science and pollution research international · 2022Article
- Unethical Organization Behavior: Antecedents and Consequences in the Tourism Industry.International journal of environmental research and public health · 2022Article
- Transformational Leadership, HRM practices and burnout during the COVID-19 pandemic: The role of personal stress, anxiety, and workplace loneliness.International journal of hospitality management · 2022Article
- The fear of being infected and fired: Examining the dual job stressors of hospitality employees during COVID-19.International journal of hospitality management · 2022Article
- Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset.Tourism management · 2022Article
- Wellbeing and coping of UK nurses, midwives and allied health professionals during COVID-19-a cross-sectional study.PloS one · 2022Article
- COVID-19 related occupational stress in teachers in Ireland.International journal of educational research open · 2022Article
- COVID-19 oriented HRM strategies influence on job and organizational performance through job-related attitudes.PloS one · 2022Article
- Authentic leadership and flourishing: Do trust in the organization and organizational support matter during times of uncertainty?Frontiers in psychology · 2022Article
- Hospitality's ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support.Frontiers in psychology · 2022Article
- Executives' unethical behaviour with directions for future research.Frontiers in psychology · 2022Review
- How does career future time perspective moderate in the relationship between infection anxiety with the COVID-19 and service behavior among hotel employees?Tourism management perspectives · 2021Article
- Innovative human resource management strategies during the COVID-19 pandemic: A systematic narrative review approach.Heliyon · 2021Article
Corrections and comments
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Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The purpose of this paper is to explore the human resource management (HRM) practices adopted by hotels during COVID-19 and to examine the impact of COVID-19 on the wellbeing of hotel employees using qualitative thematic analysis. This study presents HRM practices that organizations can use to effectively manage employees in uncertain times. There is compelling evidence that employee-centered HRM practices strongly impact employee wellbeing. This paper integrates the insights from an HRM framework for wellbeing using a job demands-resources model. The paper identifies themes that confirm and extend existing theories and models of wellbeing. The findings are important for policy makers by offering guidance for managing people effectively during tough times.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.