ArticleBMC health services research2023
Legitimizing neglect - a qualitative study among nursing home staff in Norway.
Article in BMC health services research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed.
- Navigating new pathways - healthcare personnel's experiences transitioning from traditional nursing homes to the dementia village care model in Norway.BMC health services research · 2026Article
- University students' experiences regarding elder abuse: Grounded Theory.Revista brasileira de enfermagem · 2026Article
- Finding the Extraordinary in the Ordinary: Understanding the Role of Everyday Life in Coping With Health Challenges.Nursing philosophy : an international journal for healthcare professionals · 2025Article
- "I feel like a caged pig in here": Language, Race, and Ethnic Identity in a Case Study Hmong Nursing Home Resident Quality of Life.Journal of applied gerontology : the official journal of the Southern Gerontological Society · 2025Article
- Social interaction of people living with dementia in residential long-term care: an ecological momentary assessment study.BMC health services research · 2024Article
- Uncovering perspectives on physical activity in nursing homes: a qualitative exploration of the experiences of healthcare professionals and family caregivers.BMC health services research · 2024Article
- "Just pee in the diaper" - a constructivist grounded theory study of moral distress enabling neglect in nursing homes.BMC geriatrics · 2024Article
- What about the fundamentals of nursing-its interventions and its continuity among older people in need of home- or facility-based care: a scoping review.BMC nursing · 2024Article
- The Institutionalisation of Brazilian Older Abused Adults: A Qualitative Study among Victims and Formal Carers.Geriatrics (Basel, Switzerland) · 2023Article
- Making Neglect Invisible: A Qualitative Study among Nursing Home Staff in Norway.Healthcare (Basel, Switzerland) · 2023Article
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4 authors.
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Abstract
introductionResidents in nursing homes do not always get qualitatively good nursing care, and research shows that residents' basic care needs are sometimes neglected. Neglect in nursing homes is a challenging and complex issue, yet a preventable one. Nursing home staff are at the frontline of detecting and preventing neglect but may also be the ones causing it. It is essential to understand why and how neglect happens in order to recognize, expose, and prevent its occurrence. Our aim was to generate new knowledge on the processes leading to and allowing neglect to continue in Norwegian nursing homes, by studying how nursing home staff perceive and reflect on when nursing home residents are neglected in their daily practice.
methodsA qualitative exploratory design was used. The study was based on five focus group discussions (20 participants, total) and ten individual interviews with nursing home staff from 17 different nursing homes in Norway. The interviews were analysed according to Charmaz constructivist grounded theory.
resultsIn order to make neglect an acceptable practice, nursing home staff apply different strategies. These strategies were identified as when the staff legitimize neglect by neglecting neglect, when the staff are not recognizing their own behaviour as neglectful, as expressed in their actions and language, and normalizing missed care when resources are lacking and nursing staff are rationing care.
conclusionsThe gradual shift between judging actions as neglectful or not are made possible when nursing home staff legitimize neglect by not recognizing their practice as neglective, thus neglecting neglect or when they are normalizing missed care. Increased awareness and reflections on these processes may be a way of reducing the risk of and preventing neglect in nursing homes.
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