ArticleFrontiers in psychology2023
Perceived organizational support and organizational citizenship behavior-A study of the moderating effect of volunteer participation motivation, and cross-level effect of transformational leadership and organizational climate.
Article in Frontiers in psychology, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Building positive workplace behaviors: how trust in the manager enhances sportsmanship behaviors through organizational trust.Frontiers in psychology · 2026Article
- From psychological imbalance to behavioral withdrawal: unraveling the impact of relative deprivation on organizational citizenship behavior in tourism enterprises.Frontiers in psychology · 2025Article
- Association between egoistic motivation and participation in sports volunteering among college students: the moderating effect of social norms and perceived organizational support.Frontiers in psychology · 2025Article
- Article
- A Cross-Level Study of the Consequences of Work Stress in Police Officers: Using Transformational Leadership and Group Member Interactions as an Example.Psychology research and behavior management · 2023Article
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Authors and funding
3 authors.
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Abstract
The purpose of this study is to examine the relationship between perceived organizational support and organizational citizenship behavior, and to explore the moderating effect of volunteer participation motivation on the relationship between the variables, as well as the cross-level effect of transformational leadership and organizational climate. In this study, the front-liners of Taiwan's National Immigration Agency were the study subjects. A total of 289 employee questionnaires were filled out and returned. It was found that employees' POS had a positive effect on OCB, while volunteer participation motivation had a moderating effect on the relationships between the variables. Furthermore, transformational leadership and organizational climate were found to have a cross-level effect on enhancing employees' POS, boosting their motivation to volunteer, and triggering more OCB in employees. The results of this study provide the organization with development measures to encourage its employees to convey more OCB, and improve their service performance. Moreover, based on research evidence that an organization encourages employees to actively participate in voluntary work, and should promote cooperation between the employees and the public by enhancing their sense of public responsibility, improving their services to the public, creating a harmonious work climate for the employees, and offering more opportunities for the public to engage with the employees.
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Registered trials
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