ArticleInternational journal of environmental research and public health2023
When Artificial Intelligence Voices Human Concerns: The Paradoxical Effects of AI Voice on Climate Risk Perception and Pro-Environmental Behavioral Intention.
Article in International journal of environmental research and public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed, 19 citations in OpenAlex.
- Divergent effects of environmental concern and risk perception on pro-environmental intention: an international study across 17 countries.Scientific reports · 2025Article
- The mediating role of pro-environmental attitude and intention on the translation from climate change health risk perception to pro-environmental behavior.Scientific reports · 2024Article
- The Impact of Interaction Time and Verbal Engagement with Personal Voice Assistants on Alleviating Loneliness among Older Adults: An Exploratory Study.International journal of environmental research and public health · 2024Article
Corrections and comments
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Authors and funding
3 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Artificial intelligence (AI)-enabled text-to-speech transformation has been widely employed to deliver online information in various fields. However, few studies have investigated the effect of the AI voice in environmental risk communication, especially in the field of climate change, an issue that poses a severe threat to global public health. To address this gap, the current study examines how the AI voice impacts the persuasive outcome of climate-related information and the potential mechanism that underlies this process. Based on the social and affect heuristics of voice, we propose a serial mediation model to test the effect of climate-related information delivered by different voice types (AI voice vs. human voice) in eliciting risk perception and motivating pro-environmental behavioral intention. Through an online auditory experiment (N = 397), we found the following. First, the AI voice was as effective as the human voice in eliciting risk perception and motivating pro-environmental behavioral intention. Second, compared with human voice, the AI voice yielded a listener's lower level of perceived identity oneness with the speaker, which decreased risk perception and subsequently inhibited pro-environmental behavioral intention. Third, compared with human voice, the AI voice produced a higher level of auditory fear, which increased risk perception and thereby led to stronger pro-environmental behavioral intention. The paradoxical role of the AI voice and its wise use in environmental risk communication for promoting global public health are discussed.
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Registered trials
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