ArticlePharmacy (Basel, Switzerland)2023
Pharmacists' Satisfaction with Work and Working Conditions in New Zealand-An Updated Survey and a Comparison to Canada.
Article in Pharmacy (Basel, Switzerland), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.
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Who cites it
11 citing papers in PubMed, 9 citations in OpenAlex.
- A cross-sectional evaluation of medicine shortages in community pharmacy: implications for patients, pharmacists and clinical service expansion.Exploratory research in clinical and social pharmacy · 2026Article
- Factors associated with work-life conflict among pharmacists: a cross-sectional study in Jordan.Scientific reports · 2026Article
- A nationwide cross-sectional survey on factors affecting turnover intention among hospital pharmacists.Human resources for health · 2026Article
- The Prevalence and Factors Associated with Workforce Attrition and Intention-to-Leave Among Healthcare Workers in New Zealand: A Systematic Literature Review and Meta-Analysis.Journal of the Royal Society of New Zealand · 2026Review
- Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis.Pharmacy (Basel, Switzerland) · 2025Article
- Assessment of Job Satisfaction and Intention to Quit Job Among Pharmacists in Saudi Arabia.Pharmacy (Basel, Switzerland) · 2025Article
- Measuring the patient safety climate in community pharmacies: an updated national survey.BMJ open · 2025Article
- Pharmacy workforce: a systematic review of key drivers of pharmacists' satisfaction and retention.Journal of pharmaceutical policy and practice · 2025Review
- Evaluation of community pharmacy workplace wellness: Literature review, environmental scan, and task force recommendations.Exploratory research in clinical and social pharmacy · 2024Article
- Promotion and COVID-19 lockdown increase uptake of funded maternal pertussis vaccination in pharmacy: A mixed methods study.PloS one · 2024Article
- Understanding the factors influencing community pharmacist retention - A qualitative study.Exploratory research in clinical and social pharmacy · 2023Article
Corrections and comments
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Authors and funding
3 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundAs roles have evolved over time, changes in workplace environments have created higher patient expectations creating stressful conditions for pharmacists.
aimTo evaluate pharmacists' perceptions of their working conditions, work dissatisfaction, and psychological distress; determine their predictors in New Zealand (NZ); and compare results with Canadian studies and historic NZ data.
methodsA cross-sectional online survey was distributed to registered pharmacists in NZ. The survey included demographics, work satisfaction, psychological distress, and perceptions of their working conditions (six statements with agreement rated on a 5-point Likert scale). Comparisons were made with surveys from Canada and NZ. Chi-square, t-tests, and non-parametric statistics were used to make comparisons.
resultsThe response rate was 24.7% (694/2815) with 73.1% practicing in a community pharmacy (45.8% independent, 27.3% chains). Pharmacists disagreed on having adequate time for breaks and tasks, while the majority contemplated leaving the profession and/or not repeating their careers again if given the choice. Working longer hours and processing more prescriptions per day were predictive factors for poorer job satisfaction. More NZ pharmacists perceived their work environment to be conducive to safe and effective primary care (57% vs. 47%,
conclusionsNZ pharmacists perceive working conditions to be sub-optimal yet had higher satisfaction than their Canadian counterparts. Work dissatisfaction and psychological distress are high and have not improved over the last two decades.
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