Evidence map›Paper›PMID 36793030›Full record

ArticleBMC health services research2023

Is telemedicine a holy grail in healthcare policy: clinicians' and patients' perspectives from an Apex Institution in Western India.

Nainsi Gupta, Manoj Kumar Gupta, Nitin Kumar Joshi, Neha Mantri, G Sridevi, Mamta Patel, Akhil Dhanesh Goel, Kuldeep Singh, M K Garg, Pankaj Bhardwaj

Open access · goldAbstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in BMC health services research, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
2.0field-weighted citation impact, top 15% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed, 7 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors at 1 institution in 1 country.

Nainsi GuptaSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Manoj Kumar GuptaSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India. drmkgbhu@gmail.com.
Nitin Kumar JoshiSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Neha MantriSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
G SrideviDepartment of Community Medicine & Family Medicine, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Mamta PatelSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Akhil Dhanesh GoelDepartment of Community Medicine & Family Medicine, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Kuldeep SinghDepartment of Pediatrics, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
M K GargDepartment of Medicine, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
Pankaj BhardwajSchool of Public Health, All India Institute of Medical Sciences Jodhpur, Jodhpur, Rajasthan, India.
All India Institute of Medical Sciences Jodhpur · IN

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThis study aimed to explore the perception of doctors regarding telemedicine consultations and the level of patient satisfaction with the services received through teleconsultations.

methodsThis cross-sectional study was conducted on clinicians who provided teleconsultations and patients who received teleconsultations in an Apex healthcare institution in Western India. Semi-structured interview schedules were used to record the quantitative and qualitative information. Clinicians' perceptions and patients' satisfaction were assessed using two different 5-point Likert scales. Data were analyzed using SPSS v.23 using non-parametric tests (Kruskal Wallis and Mann-Whitney U).

resultsA total of 52 clinicians who delivered teleconsultations and 134 patients who received teleconsultations from those doctors were interviewed in this study. For 69% of doctors, telemedicine was feasible to implement, and for the rest, it was challenging. Doctors believe telemedicine is convenient for patients (77%) and prevents the transmission of infection (94.2%). Difficulty in clinical evaluation (73%), communication (55.7%), network connectivity (34%), diagnosis and investigations (32%), and patients' e-illiteracy (32%) were the most common challenges faced by clinicians. Patients' experiences were positive in terms of ease of registration (82.1%), audio quality (100%), freedom to discuss medicine (94.8%), and comprehension of the diagnoses (88.1%). Patients expressed satisfaction with the length of the teleconsultation (81.4%), the advice and care they received (78.4%), and the manner and communication of the clinicians (78.4%).

conclusionsThough there were some challenges in the implementation of telemedicine, the clinicians perceived it quite helpful. The majority of the patients were satisfied with teleconsultation services. Difficulty in registration, lack of communication, and a deep-rooted mindset of physical consultations were the primary concerns from the patient side.

Indexed as

Remote ConsultationTelemedicineCross-Sectional StudiesHealth PolicyHumansIndiaPandemicsPatient SatisfactionCOVID-19Patient satisfactionPerceptionTeleconsultationTelemedicine

Identifiers

PMID36793030
PMCPMC9930698
OpenAlexW4320914296

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.