ReviewNPJ digital medicine2023
The use of kiosks to improve triage efficiency in the emergency department.
Review in NPJ digital medicine, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Safety and Efficacy of Digital Check-in and Triage Kiosks in Emergency Departments: Systematic Review.Journal of medical Internet research · 2025Pooled it
- Agreement and Classification Performance of a Mobile Self-Triage Application Based on the Manchester Triage System in Hemodynamically Stable Adult Walk-In Emergency Department Patients: A Prospective Observational Study.Journal of clinical medicine · 2026Article
- Is Artificial Intelligence Ready for Emergency Department Triage? A Retrospective Evaluation of Multiple Large Language Models in 39,375 Patients at a University Emergency Department.Journal of clinical medicine · 2026Article
- Co-Design of a Framework for Person-Centred Care at Emergency Department Triage and Waiting Room.Health expectations : an international journal of public participation in health care and health policy · 2025Article
- Streaming and redirection of lower acuity adult patients attending the ED: patient and staff experience.Emergency medicine journal : EMJ · 2025Article
- A Mixed-Methods Analysis of Negative Patient Experiences in Emergency Department Care: Identifying Challenges and Evidence-Informed Strategies Across the Care Continuum.Journal of patient experience · 2025Article
- Use of a Kiosk-Model Self-Triage System for COVID-19 Triage.Risk management and healthcare policy · 2025Article
- Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study.Irish journal of medical science · 2024Article
- Efficacy and safety of a digital check-in and triage kiosk in emergency departments: a systematic review protocol.BMJ open · 2024Article
- Use of Mobile Technologies to Streamline Pretriage Patient Flow in the Emergency Department: Observational Usability Study.JMIR mHealth and uHealth · 2024Observational
- Digitisation of emergency medicine: opportunities, examples and issues for consideration.Singapore medical journal · 2024Article
- A comparison of self-triage tools to nurse driven triage in the emergency department.PloS one · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Triage is a system used to prioritise patients as they enter the emergency department (ED) based on their need for urgent care. In recent decades, EDs have becoming increasingly overcrowded, leading to longer pre-triage waiting times for patients. E-triage interventions like kiosks have been proposed as a solution to overcrowding. We conducted a literature review into the effectiveness of kiosks in improving triage efficiency. After rigorously searching five biomedical databases and screening candidate articles in Endnote, we identified nine papers pertaining to the introduction of kiosks in emergency departments. Six articles had positive findings-with E-triage interventions improving some aspect of the triage process-such as reducing pre-triage times. Conversely, only three articles reported negative findings, such as low uptake. Consequently, EDs should consider introducing kiosks to complement the current nurse-led triage process and thereby promote better patient outcomes.
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.