ArticleInternational journal of environmental research and public health2023
The Effect of Servant Leadership on Work Resilience: Evidence from the Hospitality Industry during the COVID-19 Period.
Article in International journal of environmental research and public health, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- The path to growth resilience: A serial mediation model linking temporal coherence to goal clarity and cognitive curiosity.PloS one · 2026Article
- The relationship of distributed leadership with teachers' subjective well-being and professional satisfaction in Türkiye: does psychological resilience make a difference?BMC psychology · 2025Article
- The Chinese version of the emergency nurses' professional resilience tool: A translation and validation study.BMC nursing · 2025Article
- Relationships Between Positive Leadership Styles, Psychological Resilience, and Burnout: An Empirical Study Among Turkish Teachers.Behavioral sciences (Basel, Switzerland) · 2025Article
- Development and initial validation of the career resilience instrument for CDC emergency responders in China within the context of public health emergencies: based on a survey conducted in Shanghai.Frontiers in public health · 2024Article
- The effect of collectivism-oriented human resource management on employee resilience of hospitality employees.Frontiers in psychology · 2024Article
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Authors and funding
5 authors.
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Abstract
The COVID-19 pandemic is a tremendous crisis for public health, which also has a profound impact on business and social activities because many countries restrict travel and social gatherings to avoid the spread of COVID-19. Workers suffer from mental health problems including depression and anxiety due to the uncertain work environment. Hence, psychological resilience, a positive psychological response to these challenges, is essential to the success of employees and companies. Drawing on the conservation of resources theory (COR), this paper investigates how the leadership style (i.e., servant leadership) enhances the work resilience of hospitality employees through two time-lagged empirical studies. Specifically, study 1 demonstrates a positive relationship between servant leadership and employees' work resilience. Study 2 replicates study 1's result and further demonstrates that emotional exhaustion mediates the relationship between servant leadership and employees' work resilience. Furthermore, study 2 finds a significant moderating effect of job complexity. The findings of this paper provide empirical evidence for practitioners to manage employees' resilience and psychological resources.
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