Evidence map›Paper›PMID 36602847›Full record

ArticleJMIR human factors2023

Trust and Uncertainty in the Implementation of a Pilot Remote Blood Pressure Monitoring Program in Primary Care: Qualitative Study of Patient and Health Care Professional Views.

Evelyn Chew, Sok Huang Teo, Wern Ee Tang, David Wei Liang Ng, Gerald Choon Huat Koh, Valerie Hui Ying Teo

Abstract read
In one paragraph

Article in JMIR human factors, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  9. A scoping review of digital health applications for managing noncommunicable diseases in primary care post-pandemic: Lessons from the Western Pacific Region.Malaysian family physician : the official journal of the Academy of Family Physicians of Malaysia · 2025
    Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Evelyn ChewNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID https://orcid.org/0000-0003-3837-2195
Sok Huang TeoNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID https://orcid.org/0000-0002-8890-6450
Wern Ee TangNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID https://orcid.org/0000-0003-0019-6747
David Wei Liang NgNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID https://orcid.org/0000-0002-7228-4343
Gerald Choon Huat KohMinistry of Health Office for Healthcare Transformation, Singapore, Singapore.ORCID https://orcid.org/0000-0002-6453-6897
Valerie Hui Ying TeoNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID https://orcid.org/0000-0002-0195-1233

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTrust is of fundamental importance to the adoption of technologies in health care. The increasing use of telemedicine worldwide makes it important to consider user views and experiences. In particular, we ask how the mediation of a technological platform alters the trust relationship between patient and health care provider.

objectiveTo date, few qualitative studies have focused on trust in the use of remote health care technologies. This study examined the perspectives of patients and clinical staff who participated in a remote blood pressure monitoring program, focusing on their experiences of trust and uncertainty in the use of technology and how this telehealth intervention may have affected the patient-provider relationship.

methodsA secondary qualitative analysis using inductive thematic analysis was conducted on interview data from 13 patients and 8 staff members who participated in a remote blood pressure monitoring program to elicit themes related to trust.

resultsIn total, 4 themes were elicited that showed increased trust (patients felt reassured, patients trusted the telehealth program, staff felt that the data were trustworthy, and a better patient-provider partnership based on the mutually trusted data), and 4 themes were elicited that reflected decreased trust (patients' distrust of technology, clinicians' concerns about the limitations of technologically mediated interactions, experiences of uncertainty, and institutional risk).

conclusionsManaging trust relationships plays an important role in the successful implementation of telemedicine. Ensuring that trust building is incorporated in the design of telehealth interventions can contribute to improved effectiveness and quality of care.

Indexed as

blood pressurehealth care provider relationshiphealth care workershealth IThypertensionpatientsprimary careprimary health carequalitative studyremote blood pressure monitoringtelemedicinetrust

Identifiers

PMID36602847
PMCPMC9853336

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.