ArticlePatient education and counseling2023
Pharmacists, nurses, and physicians' perspectives and use of formal and informal interpreters during medication management in the inpatient setting.
Article in Patient education and counseling, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it, 19 citations in OpenAlex.
- Nurses' Experiences of Working With Healthcare Interpreters When Caring for Patients With Limited Proficiency in the Primary Language: A Qualitative Systematic Review.Journal of clinical nursing · 2025Pooled it
- Medical Interpreter Training in South Korea: A Competency Alignment Analysis of Selected Certification and Curriculum Documents and a Proposed Interpreter-Nurse Pathway.International nursing review · 2026Article
- 'Families are Intimidated…Really Confused…Afraid': Healthcare Service Disparities for Spanish-Speaking Patients Witnessed by their Language Interpreters.Journal of immigrant and minority health · 2026Article
- Language Concordance and Interpreter Use in Primary Care: Perspectives from Spanish-preferring Patients.Journal of immigrant and minority health · 2026Article
- Interventions to optimize medication management in patients with language and health literacy barriers: A scoping review.Research in social & administrative pharmacy : RSAP · 2026Article
- The Impact of Bilingual Communities on the Effective Communication Process in Open-Circuit Pharmacies: A Quantitative Study to Overcome Language Barriers in Patient Care from Eastern Region of Romania.Integrated pharmacy research & practice · 2026Article
- "Interpreters don't tell you everything": experiences with medical interpretation among Latino cancer patients and caregivers with limited English proficiency.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025Article
- Communication across language barriers in Nordic paediatric oncology care - A cross-sectional multicentre survey with healthcare personnel.PEC innovation · 2025Article
- Patient education in multilingual groups of cardiac patients: Mission (im)possible?PEC innovation · 2024Article
- 'The doctor doesn't understand Xhosa and the service user doesn't understand English' - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa.BMC health services research · 2024Article
- Growing inequities by immigration group among older adults: population-based analysis of access to primary care and return to in-person visits during the COVID-19 pandemic in British Columbia, Canada.BMC primary care · 2024Article
Corrections and comments
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Authors and funding
2 authors at 1 institution in 1 country.
Funding
Abstract
objectiveLanguage barriers during inpatient medication management can occur during medication reconciliation on admission and discharge, and during the hospitalization. Understanding inpatient clinicians' experiences with language barriers and use of interpreters can help inform interventions aimed at improving medication management with Limited English Proficient (LEP) patients. Our objective was to examine clinicians' experiences with language barriers around inpatient medication management.
methodsWe used semi-structured interviews with pharmacist technicians, pharmacists, nurses, and physicians working in a tertiary care hospital. We used the constant comparison method to guide data collection and analysis.
resultsWe interviewed 14 providers. Nurses and physicians perceived lack of time to use formal interpreters, particularly during busy or night shifts. Clinicians strongly preferred virtual and in-person interpreter services over telephonic services, and highlighted communication challenges with patients with low health literacy, concerns about the quality of interpretation, and inconsistencies in the use of translated materials.
conclusionsEnsuring access to formal interpreters during all shifts, translation of materials into the patient/caregiver's language, and access to in-person/virtual services would improve quality of care for LEP patients. PRACTICE IMPLICATIONS: Current laws require use of interpreters, but do not provide for their reimbursement, resulting in suboptimal use. Reimbursement for interpreter services may increase their availability.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.