ArticleInternational journal of hospitality management2021
Restaurant preventive behaviors and the role of media during a pandemic.
Article in International journal of hospitality management, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed, 56 citations in OpenAlex.
- COVID-19 research in management: An updated bibliometric analysis.Journal of business research · 2022Article
- Safety or service? Effects of employee prosocial safety-rule-breaking on consumer satisfaction.International journal of hospitality management · 2022Article
- Environmental Surveillance for SARS-CoV-2 in Two Restaurants from a Mid-scale City that Followed U.S. CDC Reopening Guidance.Aerosol and air quality research · 2022Article
- Consumer acceptance of autonomous delivery robots for last-mile delivery: Technological and health perspectives.Frontiers in psychology · 2022Article
Corrections and comments
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Authors and funding
3 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This study explores how the preventive behaviors of restaurant customers towards COVID-19 are shaped by exposure and attention to media coverage, thereby connecting the issues of community anxieties and business resilience during crises. Ways in which media exposure and attention predict COVID-19 preventive behaviors were examined, as these relate to emotional fear responses and cognitive risk perceptions. An online survey was administered in Taiwan during the COVID-19 pandemic to test the proposed research framework. A total of 366 responses were collected using convenience sampling, and structural equation modeling was deployed to examine the hypothesized relationships. Results indicate that consumer fears and risk perceptions were positively influenced by media coverage of COVID-19. Moreover, fear positively affected individual risk perceptions, and risk perception positively influenced restaurant preventive behaviors. Risk perception was also identified as a mediator between a) media exposure and restaurant preventive behaviors and b) media attention and restaurant preventive behaviors.
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Registered trials
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