Evidence map›Paper›PMID 36481995›Full record

ArticleJournal of racial and ethnic health disparities2023

When the Process Is the Problem: Racial/Ethnic and Language Disparities in Care Management.

Priscilla G Wang, Jack S Rowe, Michelle Manaskie, Megan Flom, Maryann Vienneau, Christine Vogeli, Ayrenne Adams, Christian Dankers, Amy O Flaster

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Article in Journal of racial and ethnic health disparities, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Priscilla G WangPopulation Health Management, Mass General Brigham, Boston, MA, USA. pgwang@partners.org.ORCID 0000-0002-7314-7092
Jack S RoweAgilon Health, Austin, TX, USA.
Michelle ManaskiePopulation Health, Children's Mercy Kansas City, Kansas City, MO, USA.
Megan FlomPopulation Health Management, Mass General Brigham, Boston, MA, USA.
Maryann VienneauPopulation Health Management, Mass General Brigham, Boston, MA, USA.
Christine VogeliPopulation Health Management, Mass General Brigham, Boston, MA, USA.
Ayrenne AdamsOffice of Ambulatory Care and Population Health, NYC Health + Hospitals, New York, NY, USA.
Christian DankersThe Chartis Group, Chicago, IL, USA.
Amy O FlasterDivision of General Internal Medicine, Brigham and Women's Hospital, Boston, MA, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesAchieving health equity requires addressing disparities at every level of care delivery. Yet, little literature exists examining racial/ethnic disparities in processes of high-risk care management, a foundational tool for population health. This study sought to determine whether race, ethnicity, and language are associated with patient entry into and service intensity within a large care management program.

designRetrospective cohort study.

methodsSubjects were 23,836 adult patients eligible for the program between 2015 and 2018. Adjusting for demographics, utilization, and medical risk, we analyzed the association between race/ethnicity and language and outcomes of patient selection, enrollment, care plan completion, and care management encounters.

resultsAmong all identified as eligible by an algorithm, Asian and Spanish-speaking patients had significantly lower odds of being selected by physicians for care management [OR 0.74 (0.58-0.93), OR 0.79 (0.64-0.97)] compared with White and English-speaking patients, respectively. Once selected, Hispanic/Latino and Asian patients had significantly lower odds compared to White counterparts of having care plans completed by care managers [OR 0.69 (0.50-0.97), 0.50 (0.32-0.79), respectively]. Patients speaking languages other than English or Spanish had a lower odds of care plan completion and had fewer staff encounters than English-speaking counterparts [OR 0.62 (0.44-0.87), RR 0.87 (0.75-1.00), respectively].

conclusionsRace/ethnicity and language-based disparities exist at every process level within a large health system's care management program, from selection to outreach. These results underscore the importance of assessing for disparities not just in outcomes but also in program processes, to prevent population health innovations from inadvertently creating new inequities.

Indexed as

Delivery of Health CareEthnicityHealthcare DisparitiesLanguageRacial GroupsAdultHumansRetrospective StudiesCare managementDisparityEquityLanguagePopulation healthRace

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.