ArticleBMC medical informatics and decision making2022
Patient-provider communication while using a clinical decision support tool: explaining satisfaction with shared decision making for mammography screening.
Article in BMC medical informatics and decision making, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
What it found
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
5 citing papers in PubMed.
- Improving cancer clinical trial enrollment and patient understanding using TrialTalk, a structured communication method: a pilot randomized controlled trial.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2026Trial
- Relationship Between Online Health Information Acquisition and Shared Decision-Making Among Patients With Diabetes: Cross-Sectional Survey Study.Journal of medical Internet research · 2026Article
- The Role of Sociodemographic Characteristics and Social Determinants of Health in Influencing the Perceived Quality of Patient-Provider Communication.Nursing reports (Pavia, Italy) · 2025Article
- Experiences and needs of older patients with stroke in China involved in rehabilitation decision-making: a qualitative study.BMC medical informatics and decision making · 2024Article
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Corrections and comments
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Authors and funding
6 authors.
Funding
Abstract
backgroundClinical decision aids may support shared decision-making for screening mammography. To inform shared decision-making between patients and their providers, this study examines how patterns of using an EHR-integrated decision aid and accompanying verbal patient-provider communication predict decision-making satisfaction.
methodsFor 51 patient visits during which a mammography decision aid was used, linguistic characteristics of patient-provider verbal communication were extracted from transcribed audio recordings and system logs automatically captured uses of the decision aid. Surveys assessed patients' post-visit decisional satisfaction and its subcomponents. Linear mixed effects models assessed how patients' satisfaction with decision making was related to patterns of verbal communication and navigation of the decision aid.
resultsThe results indicate that providers' use of quantitative language during the encounter was positively associated with patients' overall satisfaction, feeling informed, and values clarity. Patients' question-asking was negatively associated with overall satisfaction, values clarity, and certainty perception. Where system use data indicated the dyad had cycled through the decision-making process more than once ("looping" back through pages of the decision aid), patients reported improved satisfaction with shared decision making and all subcomponents. Overall satisfaction, perceived support, certainty, and perceived effectiveness of decision-making were lowest when a high number of navigating clicks occurred absent "looping."
conclusionsLinguistic features of patient-provider communication and system use data of a decision aid predict patients' satisfaction with shared decision making. Our findings have implications for the design of decision aid tools and clinician training to support more effective shared decision-making for screening mammography.
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