Evidence map›Paper›PMID 36474429›Full record

ArticleMedical education online2023

When students' words hurt: 12 tips for helping faculty receive and respond constructively to student evaluations of teaching.

Susannah Cornes, Dario Torre, Tracy B Fulton, Sandra Oza, Arianne Teherani, H Carrie Chen

Open access · goldAbstract read
In one paragraph

Article in Medical education online, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
8.9field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed, 16 citations in OpenAlex.

  1. Article
  2. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 4 institutions in 1 country.

Susannah CornesClinical Neurology, University of California at San Francisco, San Francisco, California, USA.ORCID 0000-0002-3946-2531
Dario TorreMedicine and Director Programs of Assessment, University of Central Florida College of Medicine, Orlando, Florida, USA.
Tracy B FultonBiochemistry and Biophysics, University of California at San Francisco, San Francisco, California, USA.ORCID 0000-0003-2799-5055
Sandra OzaMedicine, Albert Einstein College of Medicine, Bronx, New York, USA.ORCID 0000-0002-4474-8753
Arianne TeheraniMedicine, Director of Program Evaluation and Education Continuous Quality Improvement, University of California at San Francisco, San Francisco, California, USA.ORCID 0000-0003-2936-9832
H Carrie ChenAssessment and Educational Scholarship, Department of Pediatrics, Georgetown University School of Medicine, Washington, DC, USA.ORCID 0000-0003-1663-1598
University of California, San Francisco · USAlbert Einstein College of Medicine · USGeorgetown University · USUniversity of Central Florida · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Student evaluations of curricular experiences and instructors are employed by institutions to obtain feedback and guide improvement. However, to be effective, evaluations must prompt faculty action. Unfortunately, evaluative comments that engender strong reactions may undermine the process by hindering innovation and improvement steps. The literature suggests that faculty interpret evaluation feedback as a judgment not just on their teaching ability but on their personal and professional identity. In this context, critical evaluations, even when constructively worded, can result in disappointment, hurt, and shame. The COVID pandemic has challenged institutions and faculty to repeatedly adapt curricula and educational practices, heightening concerns for faculty burnout. In this context, the risk of 'words that hurt' is higher than ever. This article offers guidance for faculty and institutions to support effective responses to critical feedback and ameliorate counterproductive effects of learner evaluations.

Indexed as

COVID-19CurriculumHumansfaculty developmentfaculty teaching improvementfeedbackgrowth mindsetStudent evaluations of teaching

Identifiers

PMID36474429
PMCPMC9733684
OpenAlexW4311575753

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.