Evidence map›Paper›PMID 36443078›Full record

ArticleAnnals of family medicine

Leveraging Free-Form Comments to Assess and Improve Patient Satisfaction.

Regis Terpend, Christian Rossetti, James Kroes, Sandy Mudge, Justin Glass

Abstract read
In one paragraph

Article in Annals of family medicine. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Regis TerpendBoise State University, College of Business and Economics, Boise, Idaho.
Christian RossettiGeorgia Southern University, Parker College of Business, Statesboro, Georgia.
James KroesBoise State University, College of Business and Economics, Boise, Idaho jimkroes@boisestate.edu.
Sandy MudgeFamily Medicine Residency of Idaho, Boise, Idaho.
Justin GlassFamily Medicine Residency of Idaho, Boise, Idaho.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

This study employed a text-analysis methodology to identify themes within patient comments and measure the relationship of those themes to patient satisfaction. Using these findings, a spreadsheet tool was created to allow a large sample of comments to be readily analyzed. The tool was validated using patient comment data provided by the Family Medicine Residency of Idaho. The tool gives clinicians the ability to easily analyze patient comments and identify actionable measures of patient satisfaction. Additionally, this tool will allow researchers to reduce vast sets of comment text into numerical data suited for quantitative analyses.

Indexed as

Internship and ResidencyPatient SatisfactionFamily PracticeHumansIdahodata analysishealth care surveysphysician patient relationshiptext mining

Identifiers

PMID36443078
PMCPMC9705043

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.