ReviewInternational journal of environmental research and public health2022
A Thematic Review on Using Food Delivery Services during the Pandemic: Insights for the Post-COVID-19 Era.
Review in International journal of environmental research and public health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Work-related musculoskeletal disorders among gig-based food delivery workers: a systematic review and meta-analysis.Frontiers in public health · 2026Pooled it
- Delivering sustainable food: exploring college students' willingness to pay for carbon labels in China via a choice experiment.Frontiers in public health · 2026Article
- Assessment of occupational hazards, health effects, and personal protective equipment usage among motorcycle food delivery riders in Thailand: a cross-sectional survey.Journal of occupational medicine and toxicology (London, England) · 2025Article
- The impact of artificial intelligence on behavioral intentions to use mobile banking in the post-COVID-19 era.Frontiers in artificial intelligence · 2025Article
- Performance trends and goal achievement of health indicators in Gyeongsangbuk-do and Daegu Metropolitan City.Journal of exercise rehabilitation · 2024Article
- Menu labeling and portion size control to improve the out-of-home food environment: A scoping review.Cochrane evidence synthesis and methods · 2024Review
- Do consumers continue to use O2O food delivery services in the post-pandemic era? Roles of sedentary lifestyle.Heliyon · 2023Article
- Public Awareness of Food Products, Preferences and Practices: Old Challenges and New Insights.International journal of environmental research and public health · 2023Article
- Social Distancing and Shopping Behaviour: The Role of Anxiety, Attention, and Awareness on Safety Preferences while Queuing during the COVID-19 Pandemic.International journal of environmental research and public health · 2023Article
- Which variables and determinants influence online food delivery consumption among workers and students? Results from the DELIvery Choice In OUr Society (DELICIOUS) cross-sectional study.Frontiers in public health · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The food delivery service is the most typical and visible example of online-to-offline (O2O) commerce. More consumers are using food delivery services for various reasons during the COVID-19 pandemic, making this business model viral worldwide. In the post-pandemic era, offering food delivery services will become the new normal for restaurants. Although a growing number of publications have focused on consumer behavior in this issue, no review paper has addressed current research and industry trends. Thus, this paper aims to review the literature published from 2020 to the present (October 2022) on consumers' use of food delivery services during the pandemic. A thematic review was conducted, with 40 articles searched from Scopus and Web of Science being included. Quantitative findings showed current research trends, and thematic analyses formed eight themes of factors influencing consumer behavior: (1) technical and utilitarian factors, (2) system-related attributes, (3) emotional and hedonic factors, (4) individual characteristics, (5) service quality, (6) risk-related factors, (7) social factors, and (8) food-related attributes. The paper also emphasizes COVID-19-related influences and suggests promising future research directions. The results offer insights into industry practices and starting points for future research.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.