Evidence map›Paper›PMID 36418140›Full record

ArticleBMJ open2022

Stakeholders barriers and facilitators for the implementation of a personalised digital care pathway: a qualitative study.

Florence Heijsters, Jesse Santema, Margriet Mullender, Mark-Bram Bouman, Martine de Bruijne, Femke van Nassau

Open access · goldAbstract read
In one paragraph

Article in BMJ open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
13citing papers in PubMed, 1 pooled it
3.8field-weighted citation impact, top 6% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

13 citing papers in PubMed, 1 synthesis or guideline pooled it, 20 citations in OpenAlex.

  1. Participation in the digital transformation of healthcare: a review of qualitative studies.International journal of health care quality assurance · 2024
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 3 institutions in 1 country.

Florence HeijstersDepartment of Plastic, Reconstructive and Hand Surgery, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands f.heijsters@amsterdamumc.nl.ORCID 0000-0002-5668-9287
Jesse SantemaDepartment of Plastic, Reconstructive and Hand Surgery, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands.ORCID 0000-0002-8744-3466
Margriet MullenderDepartment of Plastic, Reconstructive and Hand Surgery, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands.ORCID 0000-0001-6407-5405
Mark-Bram BoumanDepartment of Plastic, Reconstructive and Hand Surgery, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands.ORCID 0000-0002-4245-783X
Martine de BruijneDepartment of Public and Occupational Health, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands.ORCID 0000-0003-1838-1158
Femke van NassauDepartment of Public and Occupational Health, Amsterdam UMC Locatie VUmc, Amsterdam, Noord-Holland, The Netherlands.ORCID 0000-0002-3726-550X
Amsterdam UMC Location Vrije Universiteit Amsterdam · NLAmsterdam University Medical Centers · NLRijksmuseum · NL

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveA prerequisite for patient-centredness in healthcare organisations is offering patients access to adequate health information, which fits their needs. A personalised digital care pathway (PDCP) is a tool that facilitates the provision of tailored and timely information. Despite its potential, barriers influence the implementation of digital tools in healthcare organisations. Therefore, we investigated the perceived barriers and facilitators for implementation of the PDCP among stakeholders.

designA qualitative study was conducted to acquire insight into perceptions of the stakeholders involved in the implementation of a digital care pathway in three diverse patient groups.

settingThis study is part of the PDCP research project in a large academic hospital in the Netherlands.

participantsPurposive sampling was used to recruit internal stakeholders (eg, healthcare professionals, employees of the supporting departments) and external stakeholders (eg, employees of the external PDCP supplier). In addition, existing semistructured interviews with patients involved in pilot implementation (n=24) were used to verify the findings.

resultsWe conducted 25 semistructured interviews using the Consolidated Framework for Implementation Research. Content analyses yielded four themes: (1) stakeholders' perceptions of the PDCP (eg, perceived usefulness); (2) characteristics of the individuals involved and the implementation process (eg, individuals express resistance to change); (3) organisational readiness (eg, lack of resources); and (4) collaboration within the organisation (eg, mutual communication, multidisciplinary codesign). The main barriers mentioned by patients were duration of first activation and necessity for up-to-date content. In addition, the most facilitating factor for patients was user-friendliness.

conclusionOur findings emphasise the importance of gaining insights into the various perspectives of stakeholder groups, including patients, regarding the implementation of the PDCP. The perceived barriers and facilitators can be used to improve the PDCP implementation plan and tailor the development and improvement of other digital patient communication tools.

Indexed as

Critical PathwaysHealth PersonnelDelivery of Health CareHumansNetherlandsQualitative ResearchDermatological tumoursPaediatric plastic & reconstructive surgeryPLASTIC & RECONSTRUCTIVE SURGERYSexual and gender disorders

Identifiers

PMID36418140
PMCPMC9685003
OpenAlexW4309796909

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.