ArticleInternational journal of social robotics2023
Voice Over Body? Older Adults' Reactions to Robot and Voice Assistant Facilitators of Group Conversation.
Article in International journal of social robotics, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers, 1 of them a synthesis that pooled it.
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Who cites it
3 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Instruments for Measuring Psychological Dimensions in Human-Robot Interaction: Systematic Review of Psychometric Properties.Journal of medical Internet research · 2024Pooled it
- Home-Based Cognitive Intervention for Healthy Older Adults Through Asking Robots Questions: Randomized Controlled Trial.JMIR aging · 2024Trial
- Leveraging Chatbots to Combat Health Misinformation for Older Adults: Participatory Design Study.JMIR formative research · 2024Article
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Authors and funding
5 authors.
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Abstract
Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we conducted a mixed methods study of older adults' reactions to voice and body in a group conversation facilitation agent. Two agent forms with the same underlying artificial intelligence (AI) and voice system were compared: a humanoid robot and a voice assistant. One preliminary study (total n = 24) and one experimental study comparing voice and body morphologies (n = 36) were conducted with older adults and an experienced human facilitator. Findings revealed that the artificiality of the agent, regardless of its form, was beneficial for the socially uncomfortable task of conversation facilitation. Even so, talkative personality types had a poorer experience with the "bodied" robot version. Design implications and supplementary reactions, especially to agent voice, are also discussed. Supplementary Information: The online version contains supplementary material available at 10.1007/s12369-022-00925-7.
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Registered trials
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