Evidence map›Paper›PMID 36373287›Full record

ArticleHospital pediatrics2022

Improving Patient Experience Scores Using Simultaneous Interpretation on Family-Centered Rounds.

Amanda Kosack, Savanna L Carson, Eden Y Bravo Montenegro, Mary Owen, Sheridan Dodge, Myung Sim, Xavier Cagigas, Lorena Ahumada-Mocorro, Audrey Kamzan, Ernesto Acuna Hernandez and 7 more

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Hospital pediatrics, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Engaging Parents in Healthcare Interventions to Improve Paediatric Patient Safety: A Scoping Review.Health expectations : an international journal of public participation in health care and health policy · 2026
    Article
  2. Article
  3. Effect of Language Interpreter Modalities on Patient Satisfaction and Clinical Workflow: A Pilot Study in a Multidisciplinary Pediatric Craniofacial Clinic.The Cleft palate-craniofacial journal : official publication of the American Cleft Palate-Craniofacial Association · 2026
    Article
  4. Review
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

17 authors.

Amanda KosackDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Savanna L CarsonDepartments of Internal Medicine, General Internal Medicine, and Health Services Research.
Eden Y Bravo MontenegroHealth Language Services, University of California Los Angeles, Los Angeles, California.
Mary OwenHealth Language Services, University of California Los Angeles, Los Angeles, California.
Sheridan DodgeHealth Language Services, University of California Los Angeles, Los Angeles, California.
Myung SimMedicine, Statistics Core.
Xavier CagigasPsychiatry.
Lorena Ahumada-MocorroDepartment of Patient Experience, Transplant Services team, and Care Coordination and Social Work program.
Audrey KamzanDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Ernesto Acuna HernandezDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Gabriela LopezDavid Geffen School of Medicine at University of California Los Angeles, Los Angeles, California.
Elizabeth GuzmanDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Diana Sanchez GomezDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Zeuz IslasDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Valencia P WalkerCenter for the Study of Racism, Social Justice & Health, Fielding School of Public Health.
Carlos LernerDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.
Jessica LloydDepartment of Pediatrics, University of California Los Angeles Mattel Children's Hospital, Los Angeles, California.

Funding

UCLA Clinical Translational Science InstituteUL1TR001881 · NCATS · UNIVERSITY OF CALIFORNIA LOS ANGELES · PI ARLEEN F. BROWN, ARASH NAEIM · 2016 to 2026
$118.1M
UCLA Clinical and Translational Science InstituteUL1TR000124 · NCATS · UNIVERSITY OF CALIFORNIA LOS ANGELES · PI DUBINETT, STEVEN M. · 2012 to 2015
$57.0M
NCATS NIH HHS UL1 TR000124NCATS NIH HHS UL1 TR001881
6 · The paper itself

Abstract

objectivesPatients speaking a primary language other than English face barriers to equitable care, particularly patient-provider communications. There is no gold standard for providing inpatient medical interpretation on family-centered rounds (FCR). We aimed to implement simultaneous, in-person interpretation of FCR for Spanish-speaking families and hypothesized improved satisfaction in care.

methodsIn-person, Spanish Equipment-Assisted Simultaneous Medical Interpretation (EASMI) was implemented in March 2018 on FCR. Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) experience scores on communication domains were analyzed for Spanish and English-speaking families pre- (n = 118) and postimplementation (n = 552). Postimplementation, we conducted medical team surveys (n = 104) and semistructured interviews with Spanish-speaking families (n = 25) to determine satisfaction with interpretation modalities (phone, video, and EASMI).

resultsSpanish-speaking families exhibited statistically significant improvements in Child HCAHPS top box scores compared to English-speaking families in multiple communication and informed care-related domains. For example, "How often did your child's doctors explain things to you in a way that was easy to understand?" top box scores improved from 58% to 95% for Spanish-speaking families, compared to 85% to 83% for English speakers, with the differential effect of the intervention showing statistical significance (P = .001). Medical team surveys demonstrated high satisfaction with EASMI. Qualitative themes from interviews and open-ended survey responses emphasized multiple care benefits with EASMI, including a perceived reduction of communication errors and increased family participation.

conclusionsEASMI was associated with significant improvements in Child HCAHPS scores in communication domains and increased medical team and family members' satisfaction with interpretation. EASMI presents a novel method for equitable FCR for Spanish-speaking families.

Indexed as

Communication BarriersPatient Outcome AssessmentTeaching RoundsChildFamilyHispanic or LatinoHumansLanguagePatient Satisfaction

Identifiers

PMID36373287
PMCPMC10281615

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.