ArticleJournal of advanced nursing2023
Reporting and conducting patient journey mapping research in healthcare: A scoping review.
Article in Journal of advanced nursing, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 108 papers, 3 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
108 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Where Are the Gaps in Diabetes Care? An Evidence Gap Mapping of the Diabetes Patient Journey in Indonesia.Tropical medicine & international health : TM & IH · 2026Pooled it
- A patient journey map based on the experience of temporomandibular disorders patients: a qualitative systematic review and meta-synthesis.Frontiers in public health · 2026Pooled it
- Capturing Real-World Rare Disease Patient Journeys: Are Current Methodologies Sufficient for Informed Healthcare Decisions?Journal of evaluation in clinical practice · 2025Pooled it
- Development and usability evaluation of a patient journey-based mHealth intervention for esophageal cancer patients: a three-phase protocol.Frontiers in public health · 2025Trial
- Navigating sleep apnea in Scandinavia - a journey of contrasts.International journal of qualitative studies on health and well-being · 2026Article
- Mapping the radiotherapy journey of patients with head and neck cancer: A qualitative study.Asia-Pacific journal of oncology nursing · 2026Article
- The patient journey of adolescents and young adults with thyroid cancer: A social media listening study in China.Asia-Pacific journal of oncology nursing · 2026Article
- A post-discharge homecare journey map for patients with colorectal cancer living with a permanent stoma: A qualitative study.Asia-Pacific journal of oncology nursing · 2026Article
- Patient Journey Mapping in Mental Disorders: A Scoping Review.International journal of mental health nursing · 2026Article
- Variability in Stroke Journeys: A Qualitative Study of Experiences of Persons With Stroke.Health expectations : an international journal of public participation in health care and health policy · 2026Article
- The Development of Spinal Pain Beliefs: Patient Journey Mapping From Onset of Symptoms to MRI: A Qualitative Interview Study.Musculoskeletal care · 2026Article
- Development of a patient journey map for diabetic retinopathy: exploring evidence from qualitative research.BMC health services research · 2026Article
- Patient-reported reproductive concerns and care needs among women with systemic lupus erythematosus: a descriptive qualitative study using patient journey mapping.Rheumatology international · 2026Article
- Navigating Support for Informal Caregivers of Older Migrants with Dementia in The Netherlands: Insights from Patient Journey Mapping.Geriatrics (Basel, Switzerland) · 2026Article
- Involving Families in Cardiac Care Through Remote Patient and Family Management: Focus Group and Journey Mapping Study.JMIR cardio · 2026Article
- Learning journeys and identity transformation of foreign undergraduate nursing students in China: a journey mapping study.BMC medical education · 2026Article
- The Journey of Adult Patients with Lyme Disease in the United States: A Qualitative Interview Study and Patient-Reported, Health-Related Quality-of-Life Assessment.Advances in therapy · 2026Article
- Patient journeys mapping in health management for older patients with chronic obstructive pulmonary disease: a qualitative descriptive study.BMC public health · 2026Article
- The journey of Europeans with musculoskeletal complaints: the creation of the SPIDeRR's personas.EULAR rheumatology open · 2026Article
- Patients With Chronic Pain and Their Perspectives on Barriers and Opportunities for Earlier Opioid Tapering-A Qualitative Study Using Patient Journey Mapping.Musculoskeletal care · 2026Article
48 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
9 authors.
Funding
Abstract
aimTo identify how patient journey mapping is being undertaken and reported.
designA scoping review of the literature was undertaken using JBI guidance. DATA SOURCES: Databases were searched in July 2021 (16th-21st), including Ovid's Medline, Embase, Emcare and PsycINFO; Scopus; Web of Science Core Collection, the Directory of Open Access Journals; Informit and; ProQuest Dissertations and Theses Global. REVIEW
methodsEligible articles included peer-reviewed literature documenting journey mapping methodologies and studies conducted in healthcare services. Reviewers used Covidence to screen titles and abstracts of located sources, and to screen full-text articles. A table was used to extract data and synthesize results.
resultsEighty-one articles were included. An acceleration of patient journey mapping research was observed, with 76.5% (n = 62) of articles published since 2015. Diverse mapping approaches were identified. Reporting of studies was inconsistent and largely non-adherent with relevant, established reporting guidelines.
conclusionPatient journey mapping is a relatively novel approach for understanding patient experiences and is increasingly being adopted. There is variation in process details reported. Considerations for improving reporting standards are provided. IMPACT: Patient journey mapping is a rapidly growing approach for better understanding how people enter, experience and exit health services. This type of methodology has significant potential to inform new, patient centred models of care and facilitate clinicians, patients and health professionals to better understand gaps and strategies in health services. The synthesised results of this review alert researchers to options available for journey mapping research and provide preliminary guidance for elevating reporting quality.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.