ArticleArchives of public health = Archives belges de sante publique2022
Secret shopper studies: an unorthodox design that measures inequities in healthcare access.
Article in Archives of public health = Archives belges de sante publique, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
31 citing papers in PubMed.
- Accessibility of ADHD Assessments in Australia: A Secret Shopper Study.Journal of attention disorders · 2026Article
- Self-Pay Prices and Financial Assistance Programs for Urology Appointments.JAMA network open · 2026Article
- Implementation and evaluation of a secret shopper methodology to examine access to prenatal care for patients with opioid use disorder.BMC pregnancy and childbirth · 2026Article
- Availability of Naloxone in Retail Pharmacies Following Introduction of Over-the-Counter Status.JAMA network open · 2026Article
- Challenges With Accessing Home Care Among Medicaid Beneficiaries.JAMA network open · 2026Article
- Content and Factors Influencing Health Education in Immunisation Clinics in Nigeria.Tropical medicine & international health : TM & IH · 2026Article
- Secret Shopper Analysis Highlights that Accessing Psychiatric Healthcare in Puerto Rico is a Challenging Endeavor.Community mental health journal · 2026Article
- Mystery Shopper: Antibiotics for sale at flea markets in a Mexican urban area.Farmaceuticos comunitarios · 2026Article
- Neighborhood Social Vulnerability and Access to Expedited Partner Therapy Prescriptions: A Secret Shopper Audit Survey.Sexually transmitted diseases · 2026Article
- Accessing Responsible Gambling Information from Casinos: Two Secret Shopper Studies.Journal of gambling studies · 2025Article
- Are Casinos Responsive To Customers Accessing Information about Self-Exclusion?Journal of gambling studies · 2025Article
- Evaluating adherence to patient registration paperwork guidelines: a mystery shopper study in English primary care.BMJ open · 2025Article
- Mifepristone Access Through Community Pharmacies When Regulated as a Routine Prescription Medication.JAMA network open · 2025Article
- Medicaid Insurance and Access to Orthopaedic Sports Medicine Care: A National "Mystery Caller" Study in the United States.Orthopaedic journal of sports medicine · 2025Article
- Nursing home availability for incarcerated persons granted compassionate release.Scientific reports · 2025Article
- Referral Conundrum: Wait Times for Subspecialists Versus Comprehensive Otolaryngologists in the United States.Cureus · 2025Article
- Implementation of Medication Disposal Programs and Availability of Same-Day Naloxone at Community Pharmacies: Protocol for a Secret Shopper Caller Approach.JMIR research protocols · 2025Article
- A qualitative mystery shopper study that de(codes) the experiences of English and Spanish-speaking patients who call to schedule a first-time primary care appointment in the Los Angeles, Houston, and New York Metropolitan Statistical Areas.SSM. Qualitative research in health · 2025Article
- Bridging language barriers: Access to primary care for Medicaid Managed Care patients with limited English proficiency in three metropolitan areas.Health affairs scholar · 2025Article
- Evidence-based treatment for opioid use disorder is widely unavailable and often discouraged by providers of residential substance use services in North Carolina.Journal of substance use and addiction treatment · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
Abstract
Secret shopper studies are particularly potent study designs that allow for the gathering of objective data for a variety of research hypotheses, including but not limited to, healthcare delivery, equity of healthcare, and potential barriers to care. Of particular interest during the COVID-19 pandemic, secret shopper study designs allow for the gathering of data over the phone. However, there is a dearth of literature available on appropriate methodological practices for these types of studies. To make these study designs more widely accessible, here we outline the case for using the secret shopper methodology and detail best practices for designing and implementing them.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.