Evidence map›Paper›PMID 36325713›Full record

ArticleAutism : the international journal of research and practice2023

"Giving the patients less work": A thematic analysis of telehealth use and recommendations to improve usability for autistic adults.

Daniel Gilmore, Lauren Harris, Christopher Hanks, Daniel Coury, Susan Moffatt-Bruce, Jennifer H Garvin, Brittany N Hand

Abstract read
In one paragraph

Article in Autism : the international journal of research and practice, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Daniel GilmoreThe Ohio State University, USA.ORCID 0000-0003-4005-2799
Lauren HarrisThe Ohio State University, USA.ORCID 0000-0001-5786-6786
Christopher HanksThe Ohio State University, USA.
Daniel CouryThe Ohio State University, USA.ORCID 0000-0001-9754-3914
Susan Moffatt-BruceRoyal College of Physicians and Surgeons of Canada, Canada.
Jennifer H GarvinThe Ohio State University, USA.ORCID 0000-0002-8986-7211
Brittany N HandThe Ohio State University, USA.ORCID 0000-0003-2026-8461

Funding

Institutional Career Development CoreKL2TR002734 · NCATS · OHIO STATE UNIVERSITY · PI CARNES, CYNTHIA A · 2018 to 2022
$2.7M
NCATS NIH HHS KL2 TR002734
6 · The paper itself

Abstract

lay abstractReal-time telehealth visits, called "virtual visits," are live video chats between patients and healthcare professionals. There are lots of steps involved in setting up a virtual visit, which may be difficult for some autistic adults. We interviewed 7 autistic adults, 12 family members of autistic adults, and 6 clinic staff from one clinic in the United States. Our goal was to understand their experiences with virtual visits and see how we can make virtual visits easier to use. We re-read text from the interviews to organize experiences and advice that was shared into topics. We found that autistic adults (or their family members) had to connect with clinic staff many times by phone or online over several days to set up a virtual visit. Participants said that having more experience with technology and using the online patient portal made virtual visits easier to use. But, having issues with technology before the visit could make autistic adults and family members anxious. Clinic staff said it was hard for them to meet the needs of people who were using virtual visits and those who were being seen in person at the clinic. Participants recommended reducing the number of calls between staff and autistic adults or family members using the online patient portal instead. Participants also recommended reminder messages, instruction videos, and approximate wait-times to help autistic adults and family members know what to expect for the virtual visit. Our results are based on peoples' experiences at one clinic, but could help other clinics make virtual visits easier to use for autistic adults and their family members.

Indexed as

Autism Spectrum DisorderAutistic DisorderTelemedicineAdultAnxietyFamilyHumansautismprimary caretelehealthvirtual visit

Identifiers

PMID36325713
PMCPMC10101865

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.