Evidence map›Paper›PMID 36304869›Full record

ArticleFrontiers in psychology2022

Designing a conversational agent to promote teamwork and collaborative practices using design thinking: An explorative study on user experiences.

Sofie Smedegaard Skov, Josefine Ranfelt Andersen, Sigurd Lauridsen, Mads Bab, Marianne Bundsbæk, Maj Britt Dahl Nielsen

Abstract read
In one paragraph

Article in Frontiers in psychology, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Sofie Smedegaard SkovNational Institute of Public Health, University of Southern Denmark, Copenhagen, Denmark.
Josefine Ranfelt AndersenNational Institute of Public Health, University of Southern Denmark, Copenhagen, Denmark.
Sigurd LauridsenNational Institute of Public Health, University of Southern Denmark, Copenhagen, Denmark.
Mads BabGnist, Aarhus, Denmark.
Marianne BundsbækGnist, Aarhus, Denmark.
Maj Britt Dahl NielsenNational Institute of Public Health, University of Southern Denmark, Copenhagen, Denmark.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Appearance, voice features, and communication style affect users trust in conversational agents (chatbots), but few studies have assessed what features users like and dislike. Using design thinking, we developed Susa, a conversational agent, to help workplaces promote teamwork and collaborative practices. Design thinking prioritizes co-creation and multidisciplinary teamwork to develop innovative solutions to complex problems. The aim of this qualitative study was to explore users' interactions with and reactions toward Susa and explain how we used user inputs to adapt and refine the first prototype. The employees and managers from four workplaces participated in three workshops to test and refine the agent. We applied an explorative thematic analysis of data collected

Indexed as

design thinkingemployee wellbeingmental healthoccupational psychologyparticipatory interventionteamwork

Identifiers

PMID36304869
PMCPMC9593076

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.