Evidence map›Paper›PMID 36253633›Full record

ArticleJournal of general internal medicine2023

Doctors' and Patients' Perceptions of Impacts of Doctors' Communication and Empathy Skills on Doctor-Patient Relationships During COVID-19.

Yanjiao Wang, Peijuan Wang, Qing Wu, Yao Wang, BingJun Lin, Jia Long, Xiong Qing, Pei Wang

RetractedAbstract readRetracted Publication
PubMed Full text at PMC Publisher
In one paragraph

Article in Journal of general internal medicine, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It has been retracted, and should not be counted. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Article
  2. Review
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  5. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

8 authors.

Yanjiao WangFaculty of Education, East China Normal University, Shanghai, China.ORCID https://orcid.org/0000-0003-0588-9120
Peijuan WangSchool of Foreign Languages, Tongji University, Shanghai, China.ORCID https://orcid.org/0000-0003-4454-7502
Qing WuCollege of Education, Lanzhou City University, Lanzhou, China.ORCID https://orcid.org/0000-0002-9110-8361
Yao WangFaculty of Education, East China Normal University, Shanghai, China.ORCID https://orcid.org/0000-0002-5265-9224
BingJun LinPsychological Counseling Center, Fujian Vocational College of Art, Fuzhou, China.ORCID http://orcid.org/0000-0003-3141-2174
Jia LongFaculty of Education, East China Normal University, Shanghai, China.ORCID http://orcid.org/0000-0001-9214-4930
Xiong QingThe Fourth People's Hospital of Huaihua, Huaihua, China.ORCID https://orcid.org/0000-0002-7784-1778
Pei WangFaculty of Education, East China Normal University, Shanghai, China. wangpei1970@163.com.ORCID http://orcid.org/0000-0002-6309-2366

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundDuring the COVID-19 pandemic, the performance of Chinese doctors may have led to improved doctor-patient relationships (DPRs). However, it is unclear how doctors and patients perceived the impact of doctors' communication and empathy skills on DPRs during the COVID-19 pandemic.

objectiveTo examine the perceptions of doctors and patients on how doctors' communication skills and empathy skills influence DPRs during COVID-19. MAIN MEASURES: Doctors' and patients' perceptions of doctors' communication skills were measured using the Chinese version of the SEGUE Framework. To measure empathy skills and DPRs, the Jefferson Scale of Empathy and Difficult Doctor-Patient Relationship Questionnaire were administered to doctors, and the Consultation and Relational Empathy Measure and Patient-Doctor Relationship Questionnaire were administered to patients.

resultsA total of 902 doctors and 1432 patients in China were recruited during the pandemic via online or offline surveys (overall response rate of 69.8%). Both doctors and patients rated doctors' empathy skills as more impactful on DPRs than communication skills. Doctors believed that only their empathy skills influenced DPRs. But patients believed that there was a significant bi-directional relationship between doctors' communication and empathy skills and these two skills interacted to directly and indirectly influence DPRs, and doctors' empathy had a greater mediating effect than their communication.

conclusionsDuring COVID-19, there were both similarities and differences between Chinese doctors' and patients' views on how doctors' communication and empathy skills influenced DPRs. The greater effect of doctors' empathy skills suggests that both doctors and patients attach more importance to doctors' empathy in doctor-patient interactions. The bi-directional effect on patient outcomes suggests that both doctors' communication and empathy skills are important to patients' perceptions of DPRs.

Indexed as

COVID-19Physician-Patient RelationsCommunicationEmpathyHumansPandemicsSurveys and QuestionnairesChinaCOVID-19Doctor–patient relationshipDoctors’ communication skillsDoctors’ empathy skill

Identifiers

PMID36253633
PMCPMC9575631

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.