Evidence map›Paper›PMID 36231263›Full record

ArticleInternational journal of environmental research and public health2022

Initial Stage of the COVID-19 Pandemic: A Perspective on Health Risk Communications in the Restaurant Industry.

Xi Wang, Liang Tang, Linan Zhang, Jie Zheng

Open access · goldAbstract read
In one paragraph

Article in International journal of environmental research and public health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
0.4field-weighted citation impact, top 32% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 3 citations in OpenAlex.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors at 2 institutions in 2 countries.

Xi WangCulture, Creativity and Management, School of Culture and Creativity, BNU-HKBU United International College, Zhuhai 519085, China.ORCID 0000-0002-0566-5357
Liang TangDepartment of Apparel, Events and Hospitality Management, College of Human Sciences, Iowa State University, Ames, IA 50011, USA.
Linan ZhangDepartment of Apparel, Events and Hospitality Management, College of Human Sciences, Iowa State University, Ames, IA 50011, USA.
Jie ZhengDepartment of Apparel, Events and Hospitality Management, College of Human Sciences, Iowa State University, Ames, IA 50011, USA.ORCID 0000-0002-8342-8197
Iowa State University · USBeijing Normal-Hong Kong Baptist University · CN

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Restaurant online review websites have made changes to adapt to customers' shifting needs during the COVID-19 crisis. Based on information behavior theory and social penetration theory, the present study investigated the changes in customers' emotions and how the volume of online reviews as an indication of sales is impacted by the instructional (i.e., with quantitative variables) and emotional (i.e., with qualitative variables) information on review websites. By comparing the same month (January-April) during 2017-2020, positive sentiment experienced a plunge, while negative sentiment showed an upsurge in April 2020. The volume of reviews was impacted by five quantitative variables (i.e., confirmed COVID-19 case number, food delivery option, takeout option, delivery fee, and delivery time) and seven qualitative variables (i.e., anticipation, fear, trust, anger, disgust, joy, and sadness). This study provides new insight into understanding information content on review websites during the crisis (e.g., pandemic) from the perspective of health risk communication.

Indexed as

COVID-19Social MediaAngerEmotionsHumansPandemicsRestaurantsCOVID-19 pandemiccustomer emotionhealth risk communicationtextual reviewWilson’s theory of information behavior

Identifiers

PMID36231263
PMCPMC9565826
OpenAlexW4296641102

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.