ArticleHealth expectations : an international journal of public participation in health care and health policy2022
'What are you hiding from me?' A qualitative study exploring health consumer attitudes and experiences regarding the patient-led recording of a hospital clinical encounter.
Article in Health expectations : an international journal of public participation in health care and health policy, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Providing routine digital recordings of clinic visits to patients: a multiple-case study of three settings in the U.S.JAMIA open · 2026Article
- Physician experiences and perceptions of patient-initiated recording in emergency departments: a multi-center survey in Southwestern China.BMC medical ethics · 2026Article
- Prevalence, Influencing Factors and Attitudes Towards Patient-Led Covert Recording: A Cross-Sectional Study of Nurses in Western China.Nursing open · 2026Article
- Cross-sectional survey of medical professionals' attitudes toward recorded doctor-patient conversations.Journal of public health research · 2025Article
- A cross-sectional online survey on oncologists' attitudes toward and experiences with providing patients with audio recordings of their medical encounters.Scientific reports · 2025Article
- How often are patients recording their healthcare consultations in Australia and why? An online survey.PEC innovation · 2024Article
- Attitudes and experiences of cancer patients toward the provision of audio recordings of their own medical encounter: a cross-sectional online survey.Frontiers in psychology · 2024Article
- Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital.Journal of patient experience · 2023Article
- 'What are you hiding from me?' A qualitative study exploring health consumer attitudes and experiences regarding the patient-led recording of a hospital clinical encounter.Health expectations : an international journal of public participation in health care and health policy · 2022Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveHealth consumers (patients, their family, friends and carers) are frequently using their smartphones to record hospital clinical encounters. However, there is limited research which has explored the social interaction surrounding this behaviour. Understanding the consumer perspective is key to informing policy and practice. This study explored consumer attitudes and experiences regarding patient-led recordings.
methodsSemistructured interviews were undertaken with 20 hospital consumers. Participants were recruited via advertising, posters and invitation letters. Interviews were digitally recorded and transcribed. Data were analysed using thematic analysis.
findingsFour main themes were identified relating to participant perspectives of patient-led recordings: (1) consumers viewed clinician consent as important, although they reported different experiences of the consent process, (2) consumers indicated that a clinician refusing the recording had the potential to undermine the consumer-clinician relationship, (3) consumers were both uninformed and misinformed regarding relevant policy and legislation and (4) consumers expressed a number of expectations regarding their rights to record and of the health service in supporting this practice.
conclusionConsumers want to record their clinical encounters with the consent of their clinician but are unprepared to navigate consent discussions. Health services and clinicians should inform consumers who want to record about their rights and responsibilities, to support the consent process and safe recording environments. Clinician refusal to consent to a patient-led recording may not lead to increased covert recording; however, clear communication about the reasons for refusing a recording is needed to protect the consumer-clinician relationship. PATIENT OR PUBLIC CONTRIBUTION: A health consumer was part of the research team and was involved in all stages of this study, including the design, data analysis and reviewing of the manuscript.
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