ArticleJournal of nursing management2022
Association between triage nurses' job satisfaction and professional capability: Results of a mixed-method study.
Article in Journal of nursing management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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Who cites it
13 citing papers in PubMed, 14 citations in OpenAlex.
- Structural empowerment of triage nurses in the redirection of low-acuity patients in a Swiss emergency department: a mixed-methods convergent pilot study.BMC emergency medicine · 2026Article
- Tele-triaging: a qualitative study exploring pharmacists' clinical decision-making in a Poisons Information Centre using interviews and a clinical vignette.International journal of clinical pharmacy · 2026Article
- Factors Affecting Job Satisfaction Among Diagnostic Radiography Technologists in Kuwait: A Mixed-Methods Research Study.Radiology research and practice · 2026Article
- Article
- [Influential factors of moral distress and job satisfaction on turnover intention of long-term care hospital nurses: A cross-sectional descriptive study].Journal of Korean gerontological nursing · 2025Article
- Article
- The effect of career compromise on nurses' turnover intention: the mediating role of job satisfaction.BMC nursing · 2024Article
- Novel Approach to Personalized Physician Recommendations Using Semantic Features and Response Metrics: Model Evaluation Study.JMIR human factors · 2024Article
- Factors Associated with Nursing Professionalism: Insights from Tertiary Care Center in India.BMC nursing · 2024Article
- Utilizing the Social Determinants of Health Model to Explore Factors Affecting Nurses' Job Satisfaction in Saudi Arabian Hospitals: A Systematic Review.Healthcare (Basel, Switzerland) · 2023Review
- Association between triage nurses' job satisfaction and professional capability: Results of a mixed-method study.Journal of nursing management · 2022Article
- Designing and Psychometrics of Teacher-Student Relationship Questionnaire in Health Sciences: An Exploratory Mixed Study.Iranian journal of nursing and midwifery researchArticle
- How AI-powered consultation services in internet hospitals influence patient satisfaction: A structural analysis.Digital healthArticle
Corrections and comments
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
aimThis study aims to examine factors related to the job satisfaction of triaging nurses and their professional capability in the clinical setting.
backgroundTriage is a complex process that relies on making decisions in favour of the patient and his treatment. The professional capability of a triaging nurse is an important psychological construct of job satisfaction.
methodsThe study used a mixed-method methodology, with data collection based on an explanatory research design. The research instrument in the quantitative part was a survey questionnaire, and in the qualitative part, a semi-structured interview. The results were integrated using the 'Pillar Integration Process'.
resultsThere are significant relationships between professional capability and job satisfaction. Six main topics were exposed: characteristics and traits, work organization, safety is the key, burdening circumstances, capability and self-evaluation.
conclusionProfessional capability is associated with job satisfaction. The necessary managerial changes should be made to achieve job satisfaction and develop professional competence while focusing on already trained and competent triage nurses, as satisfied triage nurses will stay longer in the institution. IMPLICATIONS FOR NURSING MANAGEMENT: The manager's job is to be aware of the level of job satisfaction, take care to develop their employee's professional capability and take action in case of disrupted balance.
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