Evidence map›Paper›PMID 36203651›Full record

ReviewRisk management and healthcare policy2022

Identifying Patient Satisfaction Determinants in Hemodialysis Settings: A Systematic Review.

Arwa Al Nuairi, Hala Bermamet, Hind Abdulla, Mecit Can Emre Simsekler, Siddiq Anwar, Krista L Lentine

Abstract readReview
In one paragraph

Review in Risk management and healthcare policy, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Arwa Al NuairiDepartment of Industrial and Systems Engineering, Khalifa University of Science and Technology, Abu Dhabi, 127788, United Arab Emirates.ORCID 0000-0002-4371-4922
Hala BermametDepartment of Industrial and Systems Engineering, Khalifa University of Science and Technology, Abu Dhabi, 127788, United Arab Emirates.
Hind AbdullaDepartment of Industrial and Systems Engineering, Khalifa University of Science and Technology, Abu Dhabi, 127788, United Arab Emirates.
Mecit Can Emre SimseklerDepartment of Industrial and Systems Engineering, Khalifa University of Science and Technology, Abu Dhabi, 127788, United Arab Emirates.ORCID 0000-0002-1555-5012
Siddiq AnwarSheikh Shakhbout Medical City, Abu Dhabi, 10001, United Arab Emirates.
Krista L LentineSaint Louis University Center for Abdominal Transplantation, St. Louis, MO, USA.ORCID 0000-0002-9423-4849

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Purpose: Patient satisfaction is a measure of care quality that assists providers in determining the effectiveness of their services while meeting patients' expectations. This study aimed to review existing studies that have focused on patients' satisfaction determinants in Hemodialysis (HD) settings. Methods: Electronic databases (PubMed, ScienceDirect, Scopus, and Google Scholar) were searched from 2000 onwards to identify studies using search terms related to patient satisfaction and hemodialysis centers. Article review was limited to studies written in English. A total of 19 articles were included by following the PRISMA statement. Data were extracted using a structured form and summarized in a tabular format to identify different determinants that showed a relationship with patient satisfaction. Determinants were classified into provider-related determinants and patient-related characteristics. Results: Provider-related determinants of patient satisfaction in HD centers include staff, facility, service, and treatment. Patient-related characteristics associated with satisfaction include demographics and health status history. Based on this systematic review, key correlates of patient satisfaction in hemodialysis centers include: staff, facility, service, treatment, patient's demographics, and health status. Conclusion: The findings of this study can help healthcare facilities in taking measures in line with the specified determinants to enhance patient satisfaction and improve the organizational performance of the healthcare centers. It is important to constantly study and improve these determinants based on patient feedback to improve patient satisfaction and quality of care.

Indexed as

healthcare qualityhemodialysis patientspatient experiencepatient satisfaction

Identifiers

PMID36203651
PMCPMC9531609

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.