ArticleComputational and mathematical methods in medicine2022
An Assessment of Accessibility and Usability of Saudi Online FinTech Services for People with Disabilities.
Article in Computational and mathematical methods in medicine, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Abstract
Innovations in financial services have given rise to Financial Technology (FinTech) as a disruptive technology which is now shaping the future of the financial sector through services like crowdfunding, peer-to-peer loans, and alternative underwriting platforms. Given the status of the web as a vital information resource, accessible and usable online FinTech services can aid people with disabilities in taking full advantage of the presented financial services to support them in basic needs like accessing high-quality care. This study set out to analyze the accessibility and usability of 32 Saudi FinTech websites by means of various automated tools and manual inspection. The results revealed the investigated websites to have a significant number of accessibility and usability problems that cause prejudice against disabled individuals and foster an overall poor user experience. Thus, more work is needed to disseminate knowledge about the importance of developing suitable FinTech websites and services to assist disabled people.
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