ArticleJournal of nursing management2022
Organizational citizenship behaviour as a protective factor against the occurrence of adverse nursing-sensitive outcomes: A multilevel investigation.
Article in Journal of nursing management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed, 13 citations in OpenAlex.
- Social Identity and Organisational Citizenship Behaviour: Key Predictors of Critical Care Nursing Practice.Nursing in critical care · 2026Article
- Building a sustainable management pipeline: Key predictors of nurse management aspirations in Ireland.PloS one · 2026Article
- Resilience and the Dynamics of Job Demands: A Diary Study on Interactions in Healthcare Professionals During the COVID-19 Pandemic.Journal of advanced nursing · 2025Observational
- A daily positive work reflection intervention for psychological distress among Chinese nurses: a pilot randomized controlled trial.Frontiers in psychology · 2025Article
- Impact of job resources on organizational citizenship behavior among primary care staff in Guangzhou, China: a cross-sectional study.Frontiers in public health · 2025Article
- Moderating role of relationships between workloads, job burnout, turnover intention, and healthcare quality among nurses.BMC psychology · 2024Article
- The influence of psychosocial work environment, personal perceived health and job crafting on nurses' well-being: a cross-sectional survey study.BMC nursing · 2024Article
- Organizational citizenship behaviour as a protective factor against the occurrence of adverse nursing-sensitive outcomes: A multilevel investigation.Journal of nursing management · 2022Article
- Evidence Synthesis for the Development of National Nursing-Sensitive Indicators in Malaysia: A Literature Review and Stakeholder Engagement Approach.SAGE open nursingReview
Corrections and comments
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Authors and funding
6 authors at 4 institutions in 3 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
aimsThis study aimed to investigate the association between organizational citizenship behaviour enacted by nurses and the occurrence of adverse nursing-sensitive patient outcomes.
backgroundManaging psychosocial factors (i.e., aspects concerning the work environment) is key to ensure patient safety, to prevent exacerbation of case complexity and to cope with critical shortages in human and financial resources.
methodsSelf-report measures of nurses' organizational citizenship behaviour were combined with objective data on the incidence of adverse nursing-sensitive outcomes (i.e., pressure ulcers and restraint use) collected through patients' medical records. Participants were 11,345 patients and 1346 nurses across 52 teams working in 14 Italian hospitals. Data were analysed using multilevel binary logistic regression models.
resultsA negative relationship between nurses' organizational citizenship behaviour and restraint use was identified, with an odds ratio of 0.11. Thus, for a one-unit higher organizational citizenship behaviour score, the odds of using restraints shrink to about one eighth of the previous level.
conclusionsIntervention strategies to foster the implementation of organizational citizenship behaviour among nurses may inhibit the occurrence of critical outcomes affecting patients' health and well-being (i.e., using restraint devices). IMPLICATIONS FOR NURSING MANAGEMENT: In health care organizations, shaping a psychosocial environment encouraging organizational citizenship behaviour can mitigate the occurrence of adverse nursing-sensitive outcomes such as restraint use on patients.
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