ArticleBMC primary care2022
Patient perception of doctor communication skills and patient trust in rural primary health care: the mediating role of health service quality.
Article in BMC primary care, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers.
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Who cites it
23 citing papers in PubMed.
- Primary Care Quality and Revisit Intention Among Hong Kong Older Adults: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
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- Validation of the patient-doctor relationship questionnaire: a cross-sectional study among exit patients in Ghana.BMC primary care · 2026Article
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- Public distrust in physicians and healthcare utilization: a nationwide study in China.BMC health services research · 2026Article
- The relationship between health literacy and public trust in the health system: evidence from an Iranian setting.BMC public health · 2026Article
- Patient-centred communication in primary care: are general practitioners aware of their strengths and areas for improvement?Archives of medical science : AMS · 2026Article
- Network analysis of influencing factors on rural residents' health communication behaviors: a social-ecological perspective.Frontiers in public health · 2026Article
- Association between family doctor contract services and management status among patients with hypertension or diabetes in a multi-ethnic Province of China.BMC primary care · 2025Article
- Ophthalmologists' Evaluation by Physician Review Websites-Do Only Soft Skills Matter? A Cross-National Analysis of over 70,000 Patient Reviews.Healthcare (Basel, Switzerland) · 2025Article
- Socioecological Determinants of Health and the Quality of Colonoscopy in Rural Alabama.Diseases of the colon and rectum · 2025Article
- The effect of patient participation on trust in primary health care physicians among patients with chronic diseases: the mediating role of perceived value.Frontiers in public health · 2025Article
- The social ecological model of interpersonal health communication among rural older residents: a consensual qualitative study.Frontiers in public health · 2025Article
- The implementation of teledentistry training in orthodontic practice: an explanatory sequential mixed-methods study.BMC medical education · 2024Article
- Reflections from Chinese and Japanese Physicians on Medical Disputes.Asian bioethics review · 2024Article
- Differences in Vaccination Consultation Preferred by Primary Health Care Workers and Residents in Community Settings.Vaccines · 2024Article
- Comparative analysis of village doctors' relative deprivation: based on two cross-sectional surveys.BMC primary care · 2024Article
- The impact of hypertension follow-up management on the choices of signing up family doctor contract services: does socioeconomic status matter?BMC primary care · 2024Article
- Development of a validated assessment tool for medical students using simulated patients: an 8-year panel survey.BMC medical education · 2024Article
- Unveiling Patient Trust in Physicians Across China: Insights from a Nationwide Cross-Sectional Study.Risk management and healthcare policy · 2024Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThis study aimed to explore the relationship between communication skills, health service quality, and patient trust in primary health services.
methodThis study was conducted in village clinics in rural China. A simple random sampling method was used to select volunteer village clinics and patients. In total, 574 participants from 25 village clinics were selected with the help of local health officers and village doctors. The response rate was 90%. Statistical analyses (hierarchical linear regression analysis and a structural equation model) were performed to analyze the data.
resultsPatient trust in doctors in rural primary health was influenced by patient perceptions of doctors' communication skills and health service quality. However, health service quality fully mediated the relationship between doctors' communication skills and patient trust in village clinics. In other words, doctors' communication skills indirectly influence patients' trust in doctors.
conclusionsThis study found a link between doctors' communication skills and patient trust. The findings suggest that health managers and doctors should attach great value to communication skills and health service quality in promoting the rural doctor-patient relationship. Moreover, the relationship between doctors and patients should be considered when reforming the primary health system.
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