ArticleAustralasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists2022
Australian healthcare workers experiences of peer support during COVID-19: Hand-n-Hand peer support.
Article in Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- "The Only People That Really Understand": A Qualitative Study of Healthcare Workers' COVID-19 Experiences and Implications for Workplace Support.Healthcare (Basel, Switzerland) · 2026Article
- Three years of pandemic stress and staffing challenges: a retrospective qualitative study of COVID-19 impacts on frontline healthcare workers' mental health and wellbeing.BMC psychiatry · 2025Article
- Impact of the COVID-19 pandemic on the Canadian healthcare workforce: a rapid evidence synthesis of key considerations, lessons learned, and promising practices to address the healthcare workforce crisis.Health research policy and systems · 2025Article
- Behind the screen: exploring the effects of home working on 999 telephone clinicians during the COVID-19 pandemic.British paramedic journal · 2024Article
- Key predictors of psychological distress and wellbeing in Australian frontline healthcare workers during COVID-19 (Omicron wave).Frontiers in psychology · 2023Article
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Authors and funding
4 authors.
Funding
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Abstract
introductionFounded at the beginning of the COVID-19 pandemic, Hand-n-Hand Peer Support (HnH) offers free, confidential peer support to healthcare workers (HCWs) across Australia and New Zealand. This survey aimed to evaluate HCWs experiences of peer support and collect demographic data about what groups of HCWs were seeking support.
methodsAn online survey was conducted in November 2021 of HCWs who were either active or past HnH participants (
resultsWe received 66 responses (42% response rate). The median age range of respondents was 41-45 years and most were female (87.9%). Most respondents (57.4%) reported experiencing no barriers to accessing peer support. The vast majority (81.4%) of HCWs reported a 'good' or 'very good' peer support experience. Respondents felt peer support helped in multiple ways, particularly in feeling less alone and having a safe space to discuss issues.
conclusionAustralian HCWs accessing peer support tended to be female and more senior clinicians. Most HCWs engaged in HnH reported overall very positive experiences. Our survey helped to identify several areas for improvement in HnH, including clearer marketing about peer support and more targeted triage assessments.
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