Evidence map›Paper›PMID 36172597›Full record

ArticleJournal of public health research2022

The perception of professionals and users of the quality of care and respect for human rights in four outpatient care facilities of an Italian hospital during the Covid-19 pandemic.

Mauro G Carta, Federica Sancassiani, Paola Melis, Cesar I Aviles-Gonzales, Antonio Urban, Luigi Minerba, Silvia D'Oca, Michela Atzeni, Fernanda Velluzzi, Caterina Ferreli and 3 more

Open access · goldAbstract read
In one paragraph

Article in Journal of public health research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
1.2field-weighted citation impact, top 22% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 6 citations in OpenAlex.

  1. Article
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  5. Observational
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors at 3 institutions in 2 countries.

Mauro G CartaDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Federica SancassianiDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Paola MelisDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Cesar I Aviles-GonzalesAzienda Ospedaliero Universitaria di Cagliari, Cagliari, Italy.
Antonio UrbanAzienda Ospedaliero Universitaria di Cagliari, Cagliari, Italy.
Luigi MinerbaDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Silvia D'OcaDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Michela AtzeniDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Fernanda VelluzziDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Caterina FerreliDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Roberta SerrentinoDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Ferdinando CogheAzienda Ospedaliero Universitaria di Cagliari, Cagliari, Italy.
Giulia CossuDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
University of Cagliari · ITAzienda Ospedaliero-Universitaria Cagliari · ITPopular University of Cesar · CO

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: During the Covid-19 pandemic, delays in providing medical services, dissatisfaction, criticism toward health workers (HW) and the risk of burnout of HW in Italy have been documented. No studies have contrasted the point of view of HW and users on the quality of care and respect for human rights in health facilities. Objective: To compare the perception of users of their satisfaction with the care provided with the perception of HW of their satisfaction with work as well as the perception of the respect of HW "s and users" human rights. Methods: The "Well-Being at work and respect for human rights questionnaire" (WWRR) was administered on a sample of users (142) and HW (154) in four outpatient health care facilities of a hospital in Sardinia, Italy. Results: Users showed higher scores than HW on their satisfaction with the care received ( Conclusion: The satisfaction for care and respect for human rights in the outpatient health services was higher than expected. The relatively low score by the HWs in relation to the satisfaction with the resources and perception of respect for their human rights could be a wake-up call. The study does not involve emergency rooms, wards, or Covid units.

Indexed as

health workershuman rightsjob satisfactionorganization wellbeingUsers

Identifiers

PMID36172597
PMCPMC9511322
OpenAlexW4296885346

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.