ArticleHealthcare (Basel, Switzerland)2022
Antecedents and Consequences of Online Healthcare Community Usage: A Grounded Theory Approach.
Article in Healthcare (Basel, Switzerland), 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Factors Influencing Fertility Distress in Reproductive-Aged Gynecologic Cancer Patients: A Narrative Overview.Journal of clinical medicine · 2025Review
- Study on the influencing factors and composing path of online healthcare community use: an empirical study based on fsQCA.Frontiers in psychology · 2025Article
- A Systematic Review of Online Medical Consultation Research.Healthcare (Basel, Switzerland) · 2024Review
- Factors influencing user's health information discernment abilities in online health communities: based on SEM and fsQCA.Frontiers in public health · 2024Article
- How the use of an online healthcare community affects the doctor-patient relationship: An empirical study in China.Frontiers in public health · 2023Article
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The online healthcare community has grown rapidly in recent years. However, the antecedents and consequences of the use of online healthcare community platforms have not been systematized. Using grounded theory, this study collects first-hand data on the use of online healthcare communities through in-depth interviews and analyzes the interview data using a three-level coding approach including open coding, axial coding, and selective coding. The results showed the following. (1) Doctors, hospitals, and the online platforms themselves, along with the impact of healthcare environmental factors, affect patients using the online healthcare community. (2) The use of an online healthcare platform affects patient-related factors, such as emotional dependence and patient satisfaction, as well as factors related to doctor-patient interactions, such as the perception of healthcare quality and the doctor-patient relationship, through mediating factors, including doctor-patient communication, treatment processes, and healthcare costs. (3) Improving patients' healthcare experience and the doctor-patient relationship may feed back into operation quality and the operating environment of the online healthcare community, thus promoting the promotion and use of an online healthcare community platform.
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Registered trials
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