ArticleCanadian journal of public health = Revue canadienne de sante publique2022
Public health communication during the COVID-19 pandemic: perspectives of communication specialists, healthcare professionals, and community members in Quebec, Canada.
Article in Canadian journal of public health = Revue canadienne de sante publique, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers, 1 of them a synthesis that pooled it.
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Who cites it
14 citing papers in PubMed, 1 synthesis or guideline pooled it, 21 citations in OpenAlex.
- Experiences of Public Health Professionals Regarding Crisis Communication During the COVID-19 Pandemic: Systematic Review of Qualitative Studies.JMIR infodemiology · 2025Pooled it
- Beyond seeking information: Lessons learned from a qualitative investigation of the information practices of parents about COVID-19 vaccination in Canada.Human vaccines & immunotherapeutics · 2026Article
- "Just be honest with us": A qualitative analysis of Canadians' public trust during the COVID-19 pandemic.Canadian journal of public health = Revue canadienne de sante publique · 2026Article
- Engineering the Discourse: the Role of Engineers in the Health Infodemic.Asian bioethics review · 2025Article
- Article
- Lessons learned: enhancing rural risk communication for future health crises through the PHERCC framework.Frontiers in public health · 2025Article
- Lessons from the COVID-19 Pandemic: Promoting Vaccination and Public Health Resilience, a Narrative Review.Vaccines · 2024Review
- Content Analysis of Official Public Health Communications in Ontario, Canada during the COVID-19 Pandemic.International journal of environmental research and public health · 2024Article
- Misaligned or misheard? Physical activity and healthy eating messaging to ethnic minority communities during the COVID-19 pandemic: A qualitative study and scoping review.PLOS global public health · 2024Article
- Assessing health impact of COVID-19 and associated household socioeconomic factors in Papua New Guinea: evidence from the Comprehensive Health and Epidemiological Surveillance System.BMJ public health · 2023Article
- Exploring communication by public health leaders and organizations during the pandemic: a content analysis of COVID-related tweets.Canadian journal of public health = Revue canadienne de sante publique · 2023Article
- Diet Quality of Older African Americans: Impact of Knowledge and Perceived Threat of COVID-19.International journal of environmental research and public health · 2023Article
- Synergistic fight against future pandemics: Lessons from previous pandemics.Le infezioni in medicina · 2023Review
- Assessing Communication Competencies in Canadian MPH Program Curriculum: A Content Analysis of Communication Courses.Public health reports (Washington, D.C. : 1974)Article
Corrections and comments
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Authors and funding
4 authors at 2 institutions in 1 country.
Funding
Abstract
objectivesCommunication during a pandemic is key in ensuring adoption of preventive behaviours and limiting disease transmission. The aim of the study was to explore how communication specialists working in health and governmental institutions and healthcare professionals have communicated about COVID-19, and how different groups of the public have perceived official communications on COVID-19.
methodsWe conducted an exploratory qualitative study. Data were collected via individual semi-structured interviews and focus-group discussions. The Crisis and Emergency Risk Communication (CERC) model was used as a theoretical framework to guide data interpretation.
resultsWe interviewed 6 communication specialists and 5 healthcare professionals. Three focus groups were held with 23 participants (8 young adults, 9 Quebecers of Asian ethnicity, and 6 Quebecers who suffered harshly from economic consequences of the pandemic and measures). Although daily press conferences were rapidly implemented in Quebec, participants highlighted several communication challenges, including accuracy and credibility of information in a context of uncertainties and rapidly evolving knowledge. Participants also identified paternalism, stigmatization of some communities, and issues with promoting action and mobilization of some subpopulations as communication challenges.
conclusionOur study showed that the six core CERC principles have not all been applied systematically in communication interventions in Quebec. Despite some limitations, messages about COVID-19 risk were clearly and consistently communicated and were generally well understood by most Quebecers.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.