ArticleElectronic markets2022
Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India.
Article in Electronic markets, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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Who cites it
2 citing papers in PubMed.
- Determining the adoption intention and influencing factors of telerehabilitation by people with rehabilitation needs: a cross-sectional survey.BMC public health · 2026Article
- Structural equation modeling for influencing factors on behavioral intention to adopt medical AI among Chinese nurses: a nationwide cross-sectional study.BMC nursing · 2025Article
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Authors and funding
5 authors.
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Abstract
The pandemic has accelerated e-commerce adoption for both consumers and sellers. This study aims to identify factors critical to the adoption of electronic markets (EM) during the pandemic, from the perspective of small sellers in non-metro cities. The research design utilizes core dimensions of the UTAUT model and selected constructs from protection motivation theory; since business closure vulnerability also triggers electronic market adoption. A questionnaire survey method was used to collect data from 150 sellers from tier-II/III cities of India. Study results identified performance expectancy, effort expectancy, social influence and perceived vulnerability as significant determinants of behavioural intention towards adoption of EM. The findings also explain the moderating impact of sellers' awareness of information technology and merchants' age on behavioural outcomes. Given the growing demands from such cities, the research offers insights for marketers to understand the bottlenecks and ways to motivate small sellers to get associated with EMs.
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