Evidence map›Paper›PMID 35985279›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2022

Maybe they had a bad day: how LGBTQ and BIPOC patients react to bias in healthcare and struggle to speak out.

Calvin Apodaca, Reggie Casanova-Perez, Emily Bascom, Deepthi Mohanraj, Cezanne Lane, Drishti Vidyarthi, Erin Beneteau, Janice Sabin, Wanda Pratt, Nadir Weibel and 1 more

Open access · greenAbstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers.

0numbers the graph read from it
0cells of the map it votes in
31citing papers in PubMed
12.0field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

31 citing papers in PubMed, 61 citations in OpenAlex.

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  10. Evaluating the National Academy of Science Engineering and Medicine's recommended sexual orientation and gender identity questions: community perceptions.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors at 3 institutions in 1 country.

Calvin ApodacaDepartment of Biomedical Informatics and Medical Education, School of Medicine, University of Washington, Seattle, Washington, USA.
Reggie Casanova-PerezDepartment of Biomedical Informatics and Medical Education, School of Medicine, University of Washington, Seattle, Washington, USA.
Emily BascomInformation School, University of Washington, Seattle, Washington, USA.
Deepthi MohanrajDepartment of Biology, University of Washington, Seattle, Washington, USA.
Cezanne LaneDepartment of Biology, University of Washington, Seattle, Washington, USA.
Drishti VidyarthiDepartment of Human Centered Design and Engineering, University of Washington, Seattle, Washington, USA.
Erin BeneteauInformation School, University of Washington, Seattle, Washington, USA.
Janice SabinDepartment of Biomedical Informatics and Medical Education, School of Medicine, University of Washington, Seattle, Washington, USA.
Wanda PrattInformation School, University of Washington, Seattle, Washington, USA.
Nadir WeibelDepartment of Computer Science and Engineering, University of California San Diego, La Jolla, California, USA.
Andrea L HartzlerDepartment of Biomedical Informatics and Medical Education, School of Medicine, University of Washington, Seattle, Washington, USA.ORCID 0000-0003-4932-7314
University of Washington · USUniversity of Washington Medical Center · USUniversity of California San Diego · US

Funding

University of Washington Biomedical Informatics and Data Science Research Training ProgramT15LM007442 · NLM · UNIVERSITY OF WASHINGTON · PI JOHN H. GENNARI, Andrea L. Hartzler · 2002 to 2026
$19.6M
UnBIASED: Understanding Biased patient-provider Interaction And Supporting Enhanced DiscourseR01LM013301 · NLM · UNIVERSITY OF WASHINGTON · PI HARTZLER, ANDREA L. · 2019 to 2023
$3.0M
NLM NIH HHS 1 R01 LM013301NLM NIH HHS R01 LM013301NLM NIH HHS T15 LM007442
6 · The paper itself

Abstract

objectivePeople who experience marginalization, including Black, Indigenous, People of Color (BIPOC) and Lesbian, Gay, Bisexual, Transgender, Queer, Plus (ie, all other marginalized genders and sexual orientations) people (LGBTQ+) experience discrimination during healthcare interactions, which negatively impacts patient-provider communication and care. Yet, scarce research examines the lived experience of unfair treatment among patients from marginalized groups to guide patient-centered tools that improve healthcare equity. MATERIALS AND

methodsWe interviewed 25 BIPOC and/or LGBTQ+ people about their experiences of unfair treatment and discrimination when visiting healthcare providers. Through thematic analysis, we describe participants' immediate reactions and longer-term consequences of those experiences.

resultsWe identified 4 ways that participants reacted to discrimination in the moment: Fighting, Fleeing, Excusing, and Working Around Bias. Long-term consequences reflect 6 ways they coped: Delaying or Avoiding Care, Changing Healthcare Providers, Self-prescribing, Covering Behaviors, Experiencing Health Complications, and Mistrusting Healthcare Institutions. DISCUSSION: By describing how patients react to experiences of unfair treatment and discrimination, our findings enhance the understanding of health disparities as patients cope and struggle to speak out.To combat these problems, we identify 3 future directions for informatics interventions that improve provider behavior, support patient advocacy, and address power dynamics in healthcare.

conclusionsBIPOC and LGBTQ+ patients' perspectives on navigating unfair treatment and discrimination in healthcare offers critical insight into their experiences and long-term consequences of those experiences. Understanding the circumstances and consequences of unfair treatment, discrimination, and the impact of bias through this patient-centered lens is crucial to inform informatics technologies that promote health equity.

Indexed as

Healthcare DisparitiesSexual and Gender MinoritiesFemaleGender IdentityHealth PromotionHumansMaleSexual Behaviorbiasimplicitinterviewpatient harmperceived discriminationsexismsexual and gender minorities

Identifiers

PMID35985279
PMCPMC9667158
OpenAlexW4292395906

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.