Evidence map›Paper›PMID 35896289›Full record

ArticleBMJ open2022

Role of the regulator in enabling a just culture: a qualitative study in mental health and hospital care.

Jan-Willem Weenink, Iris Wallenburg, Laura Hartman, Eva van Baarle, Ian Leistikow, Guy Widdershoven, Roland Bal

Abstract read
In one paragraph

Article in BMJ open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

  1. Review
  2. Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Establishing a Just Culture: Implications for the Veterans Health Administration Journey to High Reliability.Federal practitioner : for the health care professionals of the VA, DoD, and PHS · 2024
    Article
  8. Article
  9. Article
  10. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Jan-Willem WeeninkErasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, The Netherlands weenink@eshpm.eur.nl.ORCID 0000-0003-0443-9785
Iris WallenburgErasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, The Netherlands.ORCID 0000-0002-3132-4628
Laura HartmanCouncil of Public Health & Society, Den Haag, The Netherlands.ORCID 0000-0001-9206-2708
Eva van BaarleDepartment of Medical Ethics, Law and Humanities, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.ORCID 0000-0003-0212-3090
Ian LeistikowErasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, The Netherlands.ORCID 0000-0001-6567-0783
Guy WiddershovenDepartment of Medical Ethics, Law and Humanities, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.ORCID 0000-0001-7620-6812
Roland BalErasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, The Netherlands.ORCID 0000-0001-7202-5053

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesA just culture is considered a promising way to improve patient safety and working conditions in the healthcare sector, and as such is also of relevance to healthcare regulators who are tasked with monitoring and overseeing quality and safety of care. The objective of the current study is to explore the experiences in healthcare organisations regarding the role of the healthcare inspectorate in enabling a just culture.

designQualitative study using interviews and focus groups that were transcribed verbatim, and observations of which written reports were made. Transcripts and observation reports were thematically analysed.

settingThree mental healthcare providers, two hospitals and the healthcare inspectorate in the Netherlands.

participantsWe conducted 61 interviews and 7 focus groups with healthcare professionals, managers and other staff in healthcare organisations and with inspectors. Additionally, 27 observations were conducted in healthcare organisations.

resultsWe identified three themes in our data. First, professionals and managers in healthcare organisations perceive the inspectorate as a potential catalyst for learning processes, for example, as an instigator of investigating incidents thoroughly, yet also as a potential barrier as its presence and procedures limit how open employees feel they can be. Second, a just culture is considered relational and layered, meaning that relationships between different layers within or outside the organisation might hinder or promote a just culture. Finally, for inspectors to enable a just culture requires finding a balance between allowing organisations the time to take responsibility for quality and safety issues, and timely regulatory intervention when healthcare providers are unwilling or unable to act.

conclusionsIf regulators intend to enable the development of a just culture within healthcare organisations, they must adopt regulatory procedures that support reflection and learning within the organisations they regulate and consider mutual trust as a vital regulatory tool.

Indexed as

HospitalsMental HealthFocus GroupsHealth PersonnelHumansPalliative CareQualitative ResearchHealth & safetyQUALITATIVE RESEARCHQuality in health care

Identifiers

PMID35896289
PMCPMC9335042

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.