ArticleHealthcare (Basel, Switzerland)2022
Mental Health Support for Hospital Staff during the COVID-19 Pandemic: Characteristics of the Services and Feedback from the Providers.
Article in Healthcare (Basel, Switzerland), 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- Implementation of a complex eHealth intervention by a public-private partnership in clinical practice: a qualitative multicentre analysis using CFIR.Health education research · 2025Article
- Post-traumatic stress disorder among ICU healthcare professionals before and after the Covid-19 health crisis: a narrative review.Annals of intensive care · 2023Review
- Sex differences in risk factors for metabolic syndrome in middle-aged and senior hospital employees: a population-based cohort study.BMC public health · 2023Article
- ICU stays that are judged to be non-beneficial: A qualitative study of the perception of nursing staff.PloS one · 2023Article
- Hospital Staffing during the COVID-19 Pandemic in Sweden.Healthcare (Basel, Switzerland) · 2022Article
- You Cannot Function in "Overwhelm": Helping Primary Care Navigate the Slow End of the Pandemic.Journal of healthcare management / American College of Healthcare ExecutivesArticle
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Authors and funding
8 authors.
Funding
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Abstract
French authorities created mental health support services to accompany HCWs during the pandemic. We aimed to obtain feedback from staff providing these mental health support services within French hospitals to identify positive and negative features and avenues for improvement. A mixed-methods study was performed between 1 April and 30 June 2020. We contacted 77 centres to identify those providing mental health support services. We developed a questionnaire containing questions about the staff providing the service (quantitative part), with open questions to enable feedback from service providers (qualitative part). Of the 77 centres, 36 had mental health support services; 77.8% were created specifically for the epidemic. Services were staffed principally by psychologists, mainly used a telephone platform, and had a median opening time of 8 h/day. Thirty-seven professionals provided feedback, most aged 35-49 years. For 86.5%, it was their first time providing such support. Median self-reported comfort level was 8 (interquartiles 3-10), and 95% would do it again. Respondents reported (i) difficulties with work organisation, clinical situations, and lack of recognition and (ii) a desire for training. This study suggests that mental health support needs to be adapted to the needs of HCWs, both in terms of the content of the service and the timing of delivery.
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