ArticleHealthcare (Basel, Switzerland)2022
Stimuli Influencing Engagement, Satisfaction, and Intention to Use Telemedicine Services: An Integrative Model.
Article in Healthcare (Basel, Switzerland), 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Healthcare consumers' acceptance and use of digital health technology in LMICs and the role of self-efficacy and facilitating conditions: a systematic review and meta-analysis.The Lancet regional health. Western Pacific · 2026Article
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- Determinants of Patient Satisfaction With Telemental Health Services in Germany: Representative Cross-Sectional Postpandemic Survey Study.JMIR mental health · 2025Article
- Investigating Continuance Intention for Telehealth Visits in Children's Hospitals: Survey-Based Study.Journal of medical Internet research · 2025Article
- Patient Adoption of Digital Use Cases in Family Medicine and a Nuanced Implementation Approach for Family Doctors: Quantitative Web-Based Survey Study.JMIR formative research · 2025Article
- Users' Perceived Service Quality of National Telemedicine Services During the COVID-19 Pandemic in Bangladesh: Cross-Sectional Study.JMIR human factors · 2024Article
- Social influence, performance expectancy, and price value as determinants of telemedicine services acceptance in Chile.Heliyon · 2024Article
- Increasing acceptance of medical AI: The role of medical staff participation in AI development.International journal of medical informatics · 2023Article
- COVID-19 and telemedicine: A netnography approach.Technological forecasting and social change · 2023Article
- Patient's and Practionner's Experiences of a First Face-to-Face vs. Remote Orthodontic Consultation: A Randomized Controlled Trial.Healthcare (Basel, Switzerland) · 2023Article
- Counseling for Health: How Psychological Distance Influences Continuance Intention towards Mobile Medical Consultation.International journal of environmental research and public health · 2023Article
- Antecedents of patient health engagement in the radiotherapy service (evidence from Indonesia).Health SA = SA Gesondheid · 2023Article
- Measuring the Impact of Virtual Communities on the Intention to Use Telemedicine Services.Healthcare (Basel, Switzerland) · 2022Article
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- Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Telemedicine ensures quality, cost-effective, and equally accessible healthcare services for everyone. Nonetheless, a poor usage rate could curb its progression in developing cultures like Bangladesh. Therefore, this research examines how external stimuli promote the continuous usage intentions of synchronous telemedicine services through engagement and satisfaction by deploying the stimulus-organism-response framework. A final sample of 312 telemedicine users was analyzed using the structural equation modeling in AMOS. The average age of the participants was 26.28 (std. deviation 5.53), and their average use of telemedicine was 2.39 times (std. deviation 1.31) over the last six months. This study empirically endorsed that the stimuli, including performance expectancy, information quality, and contamination avoidance, as well as organismic factors such as engagement and satisfaction, directly impacted the continuance desires for telemedicine use. In addition, the analyses validated the mediation roles of engagement and satisfaction. Furthermore, performance and effort expectancies influenced engagement, which affected satisfaction along with performance expectancy, functionality, and information quality. Accordingly, telemedicine facilitators should integrate these critical attributes into the system to sustain engagement, satisfaction, and usage intentions. This study has pioneered the effects of performance and effort expectancies on continuous usage intentions facilitated by engagement and satisfaction in the telemedicine landscape.
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