Evidence map›Paper›PMID 35885696›Full record

ArticleHealthcare (Basel, Switzerland)2022

Healthcare Providers' Satisfaction with Implementation of Telemedicine in Ambulatory Care during COVID-19.

Arwa Althumairi, Alaa Fathi AlHabib, Arwa Alumran, Zahraa Alakrawi

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Healthcare (Basel, Switzerland), 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

  1. Article
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  6. Primary Mental Health Care in a New Era.Healthcare (Basel, Switzerland) · 2022
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Arwa AlthumairiDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam 31441, Saudi Arabia.ORCID 0000-0002-0371-408X
Alaa Fathi AlHabibDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam 31441, Saudi Arabia.
Arwa AlumranDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam 31441, Saudi Arabia.
Zahraa AlakrawiDepartment of Health Information Management and Technology, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam 31441, Saudi Arabia.ORCID 0000-0002-2890-8833

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionTelemedicine has become a critical aspect of healthcare provision during the coronavirus pandemic (COVID-19). However, healthcare providers' utilization of and satisfaction with telemedicine technologies could have a significant impact on the quality of care provided to patients during COVID-19. The current study explores the key factors that could affect healthcare providers' satisfaction with telemedicine in ambulatory care during the pandemic.

objectivesThis research study aims at identifying the factors that could influence the healthcare providers' satisfaction level with the use of telemedicine in ambulatory care services in Saudi Arabia during COVID 19.

methodsThis is a descriptive quantitative cross-sectional study. The research team has utilized the Service Quality Model (SERVQUAL) to assess the healthcare providers' satisfaction with telemedicine in ambulatory care through a questionnaire that was adapted from previous studies. This questionnaire includes the following dimensions: tangibility, reliability, responsiveness, assurance, and empathy. It was distributed to all ambulatory care physicians in a public hospital-based ambulatory health center in Eastern Region, Saudi Arabia.

resultsThe study findings showed that Saudis are significantly more satisfied with telemedicine compared to non-Saudis. Age, gender, experience, medical specialty, and computer literacy skills were not found to have any significant effects on the level of the provider's satisfaction.

conclusionThis research provides new insight and understanding of the relationship between the frequent use of the health information system and the level of physician satisfaction. This major finding puts more emphasis on the importance of education and training when it comes to the adoption of telemedicine through the frequent use of health information systems and applications. These encouraging findings provide a vital piece of information for healthcare organizations interested in a further adoption of telemedicinal practices and applications.

Indexed as

ambulatory servicesCOVID-19physicianssatisfactiontelemedicine

Identifiers

PMID35885696
PMCPMC9322775

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.