ArticleFrontiers in sociology2022
Employee Retention in the Service Industry in Malaysia.
Article in Frontiers in sociology, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
2 citing papers in PubMed.
- A study of push and pull factors influencing employee retention in education sector in China: Using PLS-SEM and multi-group analysis.PloS one · 2026Article
- Employee engagement during COVID-19 in Malaysia.Frontiers in sociology · 2022Article
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Authors and funding
6 authors.
Funding
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Abstract
This study aims to investigate the effects of work-life balance, work environment, and reward and compensation on employee retention in Malaysia. A total of 400 questionnaires were collected online from employees within the service industry in Malaysia. Partial least square structure equation modeling was used to test the model and hypotheses. The results reveal that work-life balance and work environment had a strong positive effect on employee retention, but reward and compensation had a much stronger positive effect on employee retention. This research provides unique theoretical contributions by investigating these factors in the midst of the COVID-19 outbreak as components of the reciprocal process between employee and employer, and their effects on employee retention. This study also provides vital insights to business organizations to consider designing effective employee retention plans for a successful business.
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