ArticleProceedings of the SIGCHI conference on human factors in computing systems. CHI Conference2022
"It's Kind of Like Code-Switching": Black Older Adults' Experiences with a Voice Assistant for Health Information Seeking.
Article in Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
13 citing papers in PubMed, 85 citations in OpenAlex.
- Recruitment and Participation of Black Home Health Care Patients in Speech-Based Cognitive Research: Mixed Methods Feasibility Study.JMIR formative research · 2026Article
- "I Don't Trust it, but I Use it": Navigating Trust, Privacy, and Identity in Disabled People's Use of Generative AI.Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference · 2026Article
- A randomized factorial experiment to optimize the design of a culturally tailored breast cancer screening outreach chatbot intervention.Frontiers in digital health · 2026Article
- Article
- "Proceedings of the ACM on human-computer interaction · 2025Article
- Evolving Health Information-Seeking Behavior in the Context of Google AI Overviews, ChatGPT, and Alexa: Interview Study Using the Think-Aloud Protocol.Journal of medical Internet research · 2025Article
- Enhancing Patient-Physician Communication: Simulating African American Vernacular English in Medical Diagnostics with Large Language Models.Journal of healthcare informatics research · 2025Article
- "No, not that voice again!": Engaging Older Adults in Design of Anthropomorphic Voice Assistants.Proceedings of the ACM on human-computer interaction · 2025Article
- HCI and Older Adults: The Critical Turn and What Comes Next.Foundations and trends in human computer interaction · 2025Article
- Article
- Understanding entangled human-technology-world relations: use of intelligent voice assistants by older adults.Information research · 2025Article
- Testing 3 Modalities (Voice Assistant, Chatbot, and Mobile App) to Assist Older African American and Black Adults in Seeking Information on Alzheimer Disease and Related Dementias: Wizard of Oz Usability Study.JMIR formative research · 2024Article
- Voice Assistants for Mental Health Services: Designing Dialogues with Homebound Older Adults.DIS. Designing Interactive Systems (Conference) · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 4 institutions in 1 country.
Funding
Abstract
Black older adults from lower socioeconomic environments are often neglected in health technology interventions. Voice assistants have a potential to make healthcare more accessible to older adults, yet, little is known about their experiences with this type of health information seeking, especially Black older adults. Through a three-phase exploratory study, we explored health information seeking with 30 Black older adults in lower-income environments to understand how they ask health-related questions, and their perceptions of the Google Home being used for that purpose. Through our analysis, we identified the health information needs and common search topics, and discussed the communication breakdowns and types of repair performed. We contribute an understanding of cultural code-switching that has to be done by these older adults when interacting with voice assistants, and the importance of such phenomenon when designing for historically excluded groups.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.