Evidence map›Paper›PMID 35838982›Full record

ArticleCanadian journal of public health = Revue canadienne de sante publique2022

Tapping into the minds and hearts of the local public health workforce during the COVID-19 pandemic.

Margot Eisenhauer, Laura Crupi, Robin Ray, Tara Mann

Abstract read
In one paragraph

Article in Canadian journal of public health = Revue canadienne de sante publique, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Margot EisenhauerOttawa Public Health, 100 Constellation Dr., Nepean, ON, K2G 6J8, Canada.ORCID 0000-0003-3248-1016
Laura CrupiOttawa Public Health, 100 Constellation Dr., Nepean, ON, K2G 6J8, Canada.
Robin RayOttawa Public Health, 100 Constellation Dr., Nepean, ON, K2G 6J8, Canada.
Tara MannOttawa Public Health, 100 Constellation Dr., Nepean, ON, K2G 6J8, Canada. tara.mann@ottawa.ca.ORCID 0000-0001-5893-1906

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

settingOttawa Public Health (OPH) provides public health programming and services in the Ottawa region. At the onset of the COVID-19 pandemic in March 2020, the OPH COVID-19 Case and Contact Management Team was established to help manage the spread of COVID-19 and support individuals who test positive, and their close contacts.

interventionIn order to guide and support the COVID-19 Case and Contact Management Team, the COVID-19 Strategic Support Team implemented an anonymous internal communication tool called the COVID-19 Case Management Forum. Case and Contact Management employees were invited to submit their questions, concerns, and words of encouragement on the forum, and the COVID-19 Strategic Support Team routinely replied to forum submissions via team email. OUTCOMES: Qualitative analyses of employee forum submissions revealed 6 main themes and 31 unique sub-themes related to questions, concerns, and feelings that arose throughout this pandemic response. Recurrent themes emerged relating to process questions, communication challenges, solution generation, and feelings of frustration. Summative content analyses of the COVID-19 Strategic Support team's replies demonstrated 6 main answer types: explaining procedures, identifying resources, explaining rationales, human resource explanations, sharing employee feedback with relevant parties, and creating practice tools. IMPLICATIONS: The online forum tool was developed and implemented early in the pandemic response to provide key insights into OPH's public health workforce needs and well-being throughout the COVID-19 response. The forum encouraged open dialogue and provided opportunities to establish clarity in a time of rapid situational change.

Indexed as

COVID-19Health WorkforceHumansPandemicsPublic HealthCase managementCommunicationCOVID-19Organizational behaviourPandemic preparednessPublic health workforce

Identifiers

PMID35838982
PMCPMC9285189

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.