ArticleEnvironmental health and preventive medicine2022
The relationship between public service motivation and turnover intention: the mediating role of work stress and task performance.
Article in Environmental health and preventive medicine, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- The Association Between Job Stress and Intention to Leave in Healthcare Institutions: A Systematic Review and Meta-Analysis.Healthcare (Basel, Switzerland) · 2026Review
- The Mediating Effect of Perceived Occupational Stress and Job Satisfaction on the Impact of Type D Personality on Turnover Intention Among Chinese General Practitioners.Healthcare (Basel, Switzerland) · 2026Article
- Mindfulness, Self-Efficacy, Job Stress, and Job Satisfaction in Associated Factors of Turnover Intention: A Regression-Based Path Analysis Among Direct Care Workers.Healthcare (Basel, Switzerland) · 2026Article
- Antecedents of innovative behavior in public organizations: the role of public service motivation, organizational commitment, and perceived innovative culture.Frontiers in psychology · 2024Article
- The mediating role of job satisfaction and presenteeism on the relationship between job stress and turnover intention among primary health care workers.International journal for equity in health · 2023Article
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Authors and funding
6 authors.
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Abstract
backgroundThe shortage of health care workforce is a common problem all over the world and one of the main reasons for the shortage is the high turnover rate. Based on the characteristics of medical work, this study explored the relationship among public service motivation (PSM), work stress, task performance and turnover intention.
methodsMedical personnel in public hospitals were selected by stratified random sampling in Jilin province of China and validated scales from previous studies were applied to measure the variables. Besides, a structural equation model of turnover intention was constructed to demonstrate the relationship.
resultsA total of 3191 valid questionnaires were collected. The results showed that the score of turnover intention was 2.02 ± 1.13. There are significant differences in turnover intention among medical staff of different genders and departments. At the same time, PSM had direct and negative effects on the turnover intention (β = -0.292, P < 0.001), work stress had direct and positive effects on the turnover intention (β = 0.479, P < 0.001), whereas task performance had no significant effect on turnover intention (β = 0.044, P < 0.142). The results showed an acceptable fit model.
conclusionThe greater the PSM, the lower the turnover intention, and the higher the work stress, the higher the turnover intention. In addition, work stress and task performance play a mediating role between PSM and turnover intention. This paper provides theoretical support for the measures to reduce the turnover intention of medical staff.
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